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SimpleDesk API v2.1 - Template files - SimpleDesk-Post

SimpleDesk-Post

This file handles everything concerning posting, including displaying the display of ticket facia around a post box, display of replies with insert-quote links, the postbox, attachments, errors etc.

  • since: 1.0

template_ticket_post()

Entry point for displaying the post new ticket/edit ticket UI.

  • since: 1.0

template_reply_post()

template_ticket_option(mixed $option)

Parameter: $option

Expected type: mixed

template_ticket_info()

template_ticket_custom_fields()

template_ticket_posterrors()

template_ticket_subjectbox()

template_ticket_proxy_js()

template_ticket_content()

template_ticket_meta()

template_ticket_shd_replyarea()

template_ticket_postbox()

template_ticket_cannedreplies()

template_preview()

template_ticket_additional_options()

template_show_attachments()

Displays existing attachments and allows removing if they have permissions.

  • since: 2.0

template_add_attachments()

Sets up adding attachments if they have permissions to do so.

  • since: 2.0

template_singleton_email()

Display notification options.

  • since: 2.0

template_ticket_begin_replies()

template_ticket_do_replies()

template_ticket_do_single_reply(mixed $reply)

Parameter: $reply

Expected type: mixed

template_ticket_end_replies()

template_ticket_pageend()

template_shd_thank_posting()

Display the message thanking the user for posting.

  • see: \shd_done_posting()
  • since: 2.0

template_shd_js_custom_fields()

Javascript for Custom Fields

  • since: 2.1

template_shd_js_canned_replies()

Javascript for Canned repleis

  • since: 2.1

tempalte_shd_js_additional_options()

Javascript for Additional Options

  • since: 2.1

tempalte_shd_js_attachments()

Javascript for Attachments

  • since: 2.1

tempalte_shd_js_notifications()

Javascript for Notifications

  • since: 2.1

template_shd_post_nojs_above()

The helpdesk is disabled to non admins while in maintenance mode, but this template is added to the template layers if the user is an admin and it's in maintenance mode.

  • since: 2.0

template_shd_post_nojs_below()

This template is added to the template layers, because SMF requires a layer have both a layer before and after the main content.

  • since: 2.0