shd_post_ticket()

shd_post_ticket() 

Create a new ticket

shd_save_post()

shd_save_post() 

All the magically common posting stuff goes in here

shd_save_ticket()

shd_save_ticket() 

Saves the main ticket data.

shd_post_reply()

shd_post_reply() 

Loads the Post a reply area

shd_save_reply()

shd_save_reply() 

Saves the reply

shd_done_posting()

shd_done_posting() 

Redirects the user once a ticket has been posted or replied to.

Commits the action log entry for what the user has done (since 1.1), then directs the user based on where they were and what was selected:

• if 'return to ticket' was not selected, return to the front page
• if it was, and we edited a reply, return to the reply
• if it was select, but it was a new topic/reply, return just to the topic itself

shd_setup_replies()

shd_setup_replies(array  $first_msg) 

Sets up the replies section data

Parameters

shd_postbox()

shd_postbox(string  $id, string  $message, array  $buttons, string|integer  $width = '90%') 

Sets up the post box for tuckets

Parameters

shd_prepare_reply_context()

shd_prepare_reply_context() 

Prepares a reply section

shd_load_attachments()

shd_load_attachments() 

Load up any and all attachments related to this ticket.

shd_check_attachments()

shd_check_attachments() 

Checks attachments are valid and allowed.

shd_handle_attachments()

shd_handle_attachments() 

Handles attachment actions such as adding or removing.

shd_posting_additional_options()

shd_posting_additional_options() 

Establishes the items for the 'additional options' in the posting screen.

shd_check_dependencies()

shd_check_dependencies() : string

Checks dependencies of the current ticket to see if it can be closed.

Returns

Returns empty string if the ticket has no dependency issues, or returns the id for $txt to use as error message.

shd_load_canned_replies()

shd_load_canned_replies() 

Loads the possible permutations of canned replies.