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shd_tickettotopic2()
Receives the form for moving tickets to topics, and actually handles the move.
After checking permissions, and so on, begin to actually move posts.
This is done by invoking SMF's createPost function to make the new thread and repost all the ticket's posts as new thread posts using defaults for some settings.
Operations:
shd_append_custom_fields( $body, integer $id_msg, integer $type)
Processes the custom fields for making them part of the body of the new post.
Expects $context['custom_fields'] to have been prepared already in shd_tickettotopic2()
| $body | ||
| integer | $id_msg | The message id to consider, or in the case of the ticket's opening post, the ticket id. |
| integer | $type | Should contain either CFIELD_TICKET or CFIELD_REPLY to confirm whether we are looking at the ticket or the post. |
shd_topictoticket()
Load the form up for asking users whether to send a personal message (and what message) to the topic/ticket starter or not. Most of the rest of this function is about loading the data to make the page well-rounded (like the subject for breadcrumbs)
Validates the user permission and session, of course.
Accessed through action=helpdesk;sa=topictoticket;topic=x;sessvar=sessid
shd_topictoticket2()
Handles moving a topic into the helpdesk.
After checking permissions, and so on, begin to actually move posts.
Broadly this is done using shd_create_ticket_post(), which has hooks specifically to deal with post modification times (written in specifically to ease this function's workload)
Operations:
