SimpleDesk API v2.1
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- SimpleDesk-Admin
- SimpleDesk-AdminCannedReplies
- SimpleDesk-AdminCustomField
- SimpleDesk-AdminDepartments
- SimpleDesk-AdminMaint
- SimpleDesk-AdminPermissions
- SimpleDesk-AdminPlugins
- SimpleDesk-AjaxHandler
- SimpleDesk-Assign
- SimpleDesk-Delete
- SimpleDesk-Display
- SimpleDesk-MiscActions
- SimpleDesk-MoveDept
- SimpleDesk-Notifications
- SimpleDesk-Post
- SimpleDesk-Profile
- SimpleDesk-Scheduled
- SimpleDesk-Search
- SimpleDesk-SSI
- SimpleDesk-TicketTopicMove
- SimpleDesk-Unread
- SimpleDesk
- Support files
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Template files
- SimpleDesk-Admin
- SimpleDesk-AdminCannedReplies
- SimpleDesk-AdminCustomField
- SimpleDesk-AdminDepartments
- SimpleDesk-AdminMaint
- SimpleDesk-AdminPermissions
- SimpleDesk-AdminPlugins
- SimpleDesk-Assign
- SimpleDesk-BoardIndex
- SimpleDesk-Display
- SimpleDesk-MoveDept
- SimpleDesk-Post
- SimpleDesk-Profile
- SimpleDesk-Search
- SimpleDesk-TicketTopicMove
- SimpleDesk-Unread
- SimpleDesk
- sd_initialize_install()
- sd_get_bbc_tags()
- sd_get_install_modSettings(mixed $getAll = false)
- sd_get_install_rows()
- sd_get_install_columns()
- sd_get_install_tables()
- sd_upgrade_create_depts()
- sd_upgrade_recreate_search()
- sd_upgrade_fix_last_updated()
- db_field(mixed $name, mixed $type, mixed $size, mixed $unsigned = true, mixed $auto = false)
- sd_upgrade_convert_serialize()
- sd_reconfigure_integrate()
- shd_admin_main()
- shd_admin_info()
- shd_admin_options(bool $return_config)
- shd_modify_display_options(bool $return_config)
- shd_block_order_options(mixed $first_option = 'assigned')
- shd_modify_posting_options(bool $return_config)
- shd_modify_admin_options(bool $return_config)
- shd_modify_standalone_options(bool $return_config)
- shd_modify_actionlog_options(bool $return_config)
- shd_modify_notifications_options(bool $return_config)
- shd_admin_action_log()
- shd_admin_admin_log()
- shd_admin_support()
- shd_credits()
- shd_admin_canned()
- shd_admin_canned_list()
- shd_admin_canned_movecat()
- shd_admin_canned_movereply()
- shd_admin_canned_createcat()
- shd_admin_canned_editcat()
- shd_admin_canned_savecat()
- shd_admin_canned_createreply()
- shd_admin_canned_editreply()
- shd_admin_canned_savereply()
- shd_admin_canned_movereplycat()
- shd_admin_maint()
- shd_admin_maint_home()
- shd_admin_maint_reattribute()
- shd_admin_maint_massdeptmove()
- shd_admin_maint_findrepair()
- shd_maint_zero_entries()
- shd_maint_deleted()
- shd_maint_first_last()
- shd_maint_starter_updater()
- shd_maint_status()
- shd_maint_invalid_dept()
- shd_maint_clean_cache()
- shd_admin_maint_search()
- shd_return_exclude_regex(mixed $source)
- shd_admin_permissions()
- shd_admin_role_list()
- shd_admin_create_role()
- shd_admin_edit_role()
- shd_admin_save_role()
- shd_admin_copy_role()
- shd_load_role(int $loadrole)
- shd_ajax()
- shd_ajax_json_response()
- shd_ajax_privacy()
- shd_ajax_urgency()
- shd_ajax_urgencylist()
- shd_ajax_quote()
- shd_ajax_canned()
- shd_ajax_assign()
- shd_ajax_assign2()
- shd_ajax_notify()
- shd_format_notify_name(mixed $user_name, mixed $user_id, mixed $ticket_starter)
- shd_assign()
- shd_assign2()
- shd_commit_assignment(int $ticket, int $assignment, mixed $is_ajax = false)
- shd_get_possible_assignees(bool $private = false, int $ticket_owner, int $dept = -1)
- shd_view_ticket()
- shd_prepare_ticket_context()
- shd_display_load_attachments()
- shd_attachment_info(mixed $attach_info)
- shd_attach_icon(string $filename)
- shd_load_relationships(mixed $ticket)
- shd_notifications_notify_newticket(int $msgOptions, int $ticketOptions, int $posterOptions)
- shd_notifications_notify_newreply(int $msgOptions, int $ticketOptions, int $posterOptions)
- shd_notifications_notify_assign(int $ticket, int $assignment)
- shd_notify_users(mixed $notify_data)
- shd_notify_popup()
- shd_notify_ticket_options()
- shd_query_monitor_list(mixed $ticket_id)
- shd_get_visible_list(int $dept, bool $private, int $ticket_starter, bool $include_admin = true, bool $include_current_user = false)
- shd_post_ticket()
- shd_save_post()
- shd_save_ticket()
- shd_post_reply()
- shd_save_reply()
- shd_done_posting()
- shd_setup_replies(array $first_msg)
- shd_postbox(string $id, string $message, array $buttons, string|int $width = '90%')
- shd_prepare_reply_context()
- shd_load_attachments()
- shd_check_attachments()
- shd_handle_attachments()
- shd_posting_additional_options()
- shd_check_dependencies()
- shd_load_canned_replies()
- shd_profile_main(int $memID)
- shd_profile_frontpage(int $memID)
- shd_profile_preferences(int $memID)
- shd_profile_show_tickets(int $memID)
- shd_profile_show_notify_override(int $memID)
- shd_profile_permissions(int $memID)
- shd_profile_actionlog(int $memID)
- shd_profile_theme_wrapper(int $memID)
- shd_search()
- shd_search2()
- shd_get_named_people(string $field)
- ssi_shd_called()
- ssi_userTickets(int $started_by, array|int $dept = array(), int $limit = 10, string $output_method = 'echo')
- ssi_staffAssignedTickets(int $assignee, int|array $dept = array(), int $limit = 10, string $output_method = 'echo')
- ssi_staffTicketsUrgency(int $urgency, int|array $dept = array(), int $limit = 10, string $output_method = 'echo')
- ssi_getSDTickets(string $query_where, array $query_where_params = array(), int $query_limit, string $query_order = 'hdt.id_ticket ASC', mixed $output_method = 'echo')
- ssi_staffMembers(bool $honour_admin_setting = true, string $output_method = 'echo')
- shd_tickettotopic()
- shd_tickettotopic2()
- shd_append_custom_fields(string $body, int $id_msg, int $type)
- shd_topictoticket()
- shd_topictoticket2()
- shd_main()
- shd_main_helpdesk()
- shd_main_dept()
- shd_view_block()
- shd_closed_tickets()
- shd_recycle_bin()
- shd_helpdesk_listing()
- shd_get_block_columns(string $block)
- shd_init()
- shd_db_query(string $identifier, string $db_string, array $db_values = array(), resource|null $connection = null)
- shd_get_active_tickets()
- shd_clear_active_tickets(int $dept)
- shd_log_action(string $action, array $params, mixed $do_last_update = true)
- shd_can_alter_urgency(int $urgency, bool $ticket_starter, bool $closed, bool $deleted, mixed $dept)
- shd_count_helpdesk_tickets(string $status = '', bool $is_staff = false)
- shd_load_ticket(int $ticket)
- shd_format_text(string $text, bool $smileys = true, string $cache = '')
- shd_parse_wikilinks(string $message, string $smileys = array(), array $cache_id = array(), array $parse_tags = array())
- shd_profile_link(string $name, int $id)
- shd_image_url(string $filename)
- shd_determine_status(string $action, int $starter_id, int $replier_id, int $replies = -1, mixed $dept = -1)
- shd_no_expand_pageindex(string $base_url, int $start, int $max_value, int $num_per_page, bool $flexible_start = false)
- shd_load_language(string $langfile, string $override_lang = '')
- shd_recalc_ids(int $ticket)
- shd_load_user_prefs(int|bool $user)
- shd_load_plugin_files(mixed $hook = '')
- shd_load_plugin_langfiles(mixed $hook = '')
- shd_display_btn_mvtopic(mixed $normal_buttons)
- scheduled_simpledesk()
- shd_init_current_action(array $current_action)
- shd_init_actions(array $actionArray)
- shd_buffer_replace(mixed $buffer)
- shd_main_menu(array $menu_buttons)
- shd_main_menu_admin(mixed $helpdesk_admin)
- shd_profile_menu(mixed $profile_items)
- shd_error_types(array $other_error_types, mixed $error_type, mixed $error_message, mixed $file, mixed $line)
- shd_bbc_codes(array $codes, mixed $no_autolink_tags)
- shd_fatal_lang_error(mixed $error, mixed $log = 'simpledesk', mixed $sprintf = array(), mixed $status = 403)
- shd_fatal_error(string $error, string|bool $log = 'general', int $status = 500)
- shd_load_action_log_entries(int $start, int $items_per_page = 10, string $sort = 'la.log_time', string $order = 'DESC', string $clause = '')
- shd_count_action_log_entries(string $clause = '')
- shd_action_log_exclusions()
- shd_admin_bootstrap(array $admin_areas)
- shd_admin_core_features(array $core_features)
- shd_admin_smf_perms(array $permissionGroups, array $permissionList, array $leftPermissionGroups, array $hiddenPermissions, array $relabelPermissions)
- shd_admin_search(array $language_files, array $include_files, array $settings_search)
- shd_remove_attachments(array $attach)
- shd_convert_msgbody(array $body_type = 'null')
- shd_modifylanguages(array $themes, mixed $lang_dirs)
- shd_admin_log_configvar(array $save_vars)
- shd_admin_log(string $action, array $extra)
- shd_load_admin_log_entries(int $start, int $items_per_page = 10, string $sort = 'la.log_time', string $order = 'DESC')
- shd_count_admin_log_entries()
- shd_add_to_boardindex(mixed $boardIndexOptions, mixed $categories)
- shd_dept_board(mixed $dept)
- shd_get_ticket_counts()
- shd_buffer_boardindex(mixed $buffer)
- shd_get_unread_departments()
- shd_pre_download_request()
- shd_download_request(string $attachRequest)
- shd_repair_attachments_nomsg(array $ignore_ids, array $min_substep, array $max_substep)
- shd_attachment_remove(array $filesRemoved, array $attachments)
- shd_attachments_browse(array $listOptions, array $titles, array $list_title)
- shd_admin_browse_attachments(string $list_title = '')
- shd_list_get_files(int $start, int $items_per_page, string $sort, string $browse_type)
- shd_list_get_num_files(string $browse_type)
- shd_packages_sort_id(array $sort_id, array $packages)
- shd_package_download()
- shd_package_upload()
- shd_modification_types()
- shd_load_all_permission_sets()
- shd_load_role_templates()
- shd_load_user_perms()
- shd_allowed_to(mixed $permission, int|bool $dept)
- shd_is_allowed_to(mixed $permission, int $dept)
- shd_members_allowed_to(mixed $permission, int $dept)
- shd_groups_allowed_to(string $permission, int $dept)
- shd_create_ticket_post(array $msgOptions, array $ticketOptions, array $posterOptions)
- shd_modify_ticket_post(array $msgOptions, array $ticketOptions, array $posterOptions)
- shd_get_urgency_options(bool $self_ticket = false, mixed $dept)
- shd_load_custom_fields(bool $is_ticket = true, int $ticketContext, mixed $dept)
- shd_validate_custom_fields(mixed $scope, mixed $dept)
- shd_get_postable_depts()
- shd_ticket_on_hold(bool $on_hold = false, array $ticketOptions)
- shd_profile_areas(array $profile_areas)
- shd_profile_trackip(mixed $ip_string, mixed $ip_var)
- shd_list_get_ip_messages(mixed $start, mixed $items_per_page, mixed $sort, mixed $where, mixed $where_vars = array())
- shd_list_get_ip_message_count(string $where, array $where_vars = array())
- shd_search_charset()
- shd_tokeniser(string $string)
- shd_hash(string $string)
- template_bi_shd_icon(array $board)
- template_bi_shd_stats()
- template_viewticket()
- template_ticket_leftcolumn()
- template_viewticketattach()
- template_viewnotifications()
- template_additional_fields()
- template_quickreply()
- template_inline_attachments(int $msg)
- template_viewreplies()
- template_viewrelationships()
- template_ticketactionlog()
- template_shd_display_nojs_above()
- template_shd_display_nojs_below()
- template_scripts_footer()
- template_shd_js_privacy()
- template_shd_js_urgency()
- template_shd_js_quickreply()
- template_shd_js_custom_fields_display()
- template_shd_js_ajax_assign()
- template_shd_js_action_log()
- template_shd_js_advanced_quickreply()
- template_ticket_post()
- template_reply_post()
- template_ticket_option(mixed $option)
- template_ticket_info()
- template_ticket_custom_fields()
- template_ticket_posterrors()
- template_ticket_subjectbox()
- template_ticket_proxy_js()
- template_ticket_content()
- template_ticket_meta()
- template_ticket_shd_replyarea()
- template_ticket_postbox()
- template_ticket_cannedreplies()
- template_ticket_footer()
- template_preview()
- template_ticket_additional_options()
- template_show_attachments()
- template_add_attachments()
- template_singleton_email()
- template_ticket_begin_replies()
- template_ticket_do_replies()
- template_ticket_do_single_reply(mixed $reply)
- template_ticket_end_replies()
- template_ticket_pageend()
- template_shd_thank_posting()
- template_shd_js_custom_fields()
- template_shd_js_canned_replies()
- tempalte_shd_js_additional_options()
- tempalte_shd_js_attachments()
- tempalte_shd_js_notifications()
- template_shd_post_nojs_above()
- template_shd_post_nojs_below()
- template_shd_profile_main()
- template_shd_profile_preferences()
- template_shd_profile_show_tickets()
- template_shd_profile_show_notify_override()
- template_shd_profile_permissions()
- template_shd_profile_actionlog()
- template_shd_profile_navigation_above()
- template_shd_profile_navigation_below()
- template_shd_profile_summary_wrapper()
- template_profile_shd_theme_settings()
- template_shd_profile_js_preferences()
- template_search()
- template_search_no_results()
- template_search_criteria()
- template_search_results()
- template_search_navigation(mixed $page = 'next')
- template_shd_js_search()
- template_main()
- template_shd_depts()
- template_closedtickets()
- template_recyclebin()
- template_collapsed_ticket_block()
- template_ticket_block()
- template_shd_menu_header(string $header, string $string)
- template_shd_maintenance_above()
- template_shd_maintenance_below()
- template_shd_button_strip(mixed $button_strip, mixed $direction = '', mixed $strip_options = array())