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SimpleDesk API v2.1 - Template files - SimpleDesk-Display

SimpleDesk-Display

This file handles just displaying a ticket, its replies and working with SimpleDesk-Post.template.php to arrange the quick reply area.

  • since: 1.0

template_viewticket()

It is responsible for all the processing and display of the data gathered in {@link} to the user, and in fact there is little to discuss other than simply displaying the ticket in given HTML. It is also responsible for displaying attachments either to the ticket (in attachments-in-ticket mode) or to the first post (in attachments-in-replies mode), and calling upon the posting routines to set up display of 'advanced' mode in quick reply.

  • see: \template_ticket_meta()
  • since: 1.0

template_ticket_leftcolumn()

We pull the content into a single column this way to ensure floatleft items are handled properly.

  • since: 2.0

template_viewticketattach()

This function displays all the attachments in the current ticket while in ticket view, rather than when in replies view (which is handled by {@link} instead; this function was previously was part of {@link}.

  • since: 2.0

template_viewnotifications()

Display user-specific notification information.

  • since: 2.0

template_additional_fields()

This template displays the "Additional information" block below the ticket body. It contains any custom fields that the admin has set to display there.

  • since: 2.0

template_quickreply()

This function handles displaying of the templates that make up the Quick Reply / Go Advanced area, drawing on {@link} for core posting templates. Prior to 1.1 this was part of {@link}

  • since: 2.0

template_inline_attachments(int $msg)

This function outputs the HTML necessary to display attachments with thumbnails inline with each reply.

  • since: 2.0

Parameter: $msg

Expected type: int

The message id to look in $context['ticket_attach']['reply'] for attachments.

template_viewreplies()

This function deals simply with viewing of replies in a ticket, including deleted replies, which is initialised in {@link} and data gathered through the {@link} call back, which simply deals with a single reply at a time.

  • see: \template_viewticket()
  • since: 1.0

template_viewrelationships()

Displays the block of tickets that have a relationship to this one.

  • since: 2.0

template_ticketactionlog()

Displays all the non-post type events that apply to the current ticket, as a subset of the master action log. Data is gathered from {@link}

  • since: 2.0

template_shd_display_nojs_above()

The helpdesk is disabled to non admins while in maintenance mode, but this template is added to the template layers if the user is an admin and it's in maintenance mode.

  • since: 2.0

template_shd_display_nojs_below()

This template is added to the template layers, because SMF requires a layer have both a layer before and after the main content.

  • since: 2.0

All of the Javascript we have.

  • since: 2.1

template_shd_js_privacy()

Javascript for Privacy

  • since: 2.1

template_shd_js_urgency()

Javascript for Urgency

  • since: 2.1

template_shd_js_quickreply()

Javascript for Quick Reply

  • since: 2.1

template_shd_js_custom_fields_display()

Javascript for Ajax Assign

  • since: 2.1

template_shd_js_ajax_assign()

Javascript for Ajax Assign

  • since: 2.1

template_shd_js_action_log()

Javascript for Action Log

  • since: 2.1

template_shd_js_advanced_quickreply()

Javascript for Advanced QuickRely

  • since: 2.1