modification request

[Dennis Shaull]

Hi,

I am wanting to be able make modifications to the simpledesk so that when I send an email to the default email address for Simple Machines forum that it will create a ticket to the helpdesk mod, I know there has to be a way to do this. Any help would be greatly appreciated.

[SleePy]

There is nothing out of the box that does that.  But a developer could write a script to call the function that creates tickets https://www.simpledesk.net/development/api/source/SimpleDesk-Post/#shd_post_ticket
You would then need to just handle reading/capturing the emails and translating it into the ticket.

[Dennis Shaull]

Hi SleePY,

I was wondering if there is anyway you could help me out with what you suggested in your post.

[SleePy]

I don't have the free time to take on any jobs right now.  simplemachines.org has a help wanted section where you can ask for such assistance (free or paid).