Author Topic: Notification ?  (Read 1261 times)

Offline DarkTexas

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Notification ?
« on: May 31, 2016, 12:43:16 pm »
Hello,

as we are using our Helpdesk to warn our Gaming-Clan members (Via Proxy tickets) and responsing to them via a Ticket answer we would like to have like a Warning poping up for them in the top of the Forum. Here a example, done with Paint!



Is there any way to realize that? :( Mostly the Mails the member recieve are getting ignored :(
DarkTexas
Clanlead "German Legion of Judgement"
Quality Assurance Assistant, Daybreakgames LLC
DGC IssueTracker Representative
Planetside 2 | H1Z1
Twitter: @DarkTexasPS2

Offline SleePy

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Re: Notification ?
« Reply #1 on: June 01, 2016, 06:39:24 pm »
Out of the box the helpdesk in the menubar will show any outstanding tickets needing responses.

To add that would require a modification or helpdesk plugin.  I don't know of one that exists but it can be done.
Jeremy D — Spare-Developer