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Hello,

as we are using our Helpdesk to warn our Gaming-Clan members (Via Proxy tickets) and responsing to them via a Ticket answer we would like to have like a Warning poping up for them in the top of the Forum. Here a example, done with Paint!



Is there any way to realize that? Mostly the Mails the member recieve are getting ignored

Hi Guys,

I got a question, that's why I registered myself on here.
I would like to change the Mails/Notifications which SimpleDesk sends to the Users.

I want to add e.g. a Line which says



**REPLIES TO THIS EMAIL WILL NOT RECEIVE A RESPONSE Please use the link below to open this ticket and add a reply.**


or so.

How is that possible?