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Your a genius, thanks for the help, I removed it and the help desk now shows, I just now need to find an alternative that does not break it. Thanks again

I could use that, however, it does not show that their are new posts in brackets next to the menu item. Ive tried removing the mod multiple times and deleting the files however it still does not work

I recently installed simpledesk mod to my forum, however the button on the menu bar has hidden itself, I am aware there is an option in the display setting to hide it from the menu, however this is not checked.  The help desk is showing in the forums and everywhere else but the menu bar, I am an admin on the sever and I have assigned the groups to each department but it still shows for no one including myself, is there a easy way to fix this? Thankyou