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Some of us do still keep the faith

But yeah, this was a bug I made originally just because it was never tested for, and it didn't take long to track down.

Yup, it was something I don't think we ever tested for, because there are other symptoms beyond the button not being visible - there's all kinds of template shenanigans too where the theme is pulled up short behind the reply area due to the missing </div>.

Wow. This has been a bug since... almost 5 years ago.

Themes/default/sd_template/SimpleDesk-Post.template.php

Code (find) Select Expand

if (empty($context['current_attachments']) && empty($context['ticket_form']['do_attach']))
return;

Code (replace) Select Expand

if (empty($context['current_attachments']) && empty($context['ticket_form']['do_attach']))
{
echo '
</div>';
return;
}

This one is my fault, I'm afraid. This should fix it - does for me on a test environment.

First things first, all my files have .dat extensions because I have learned from the whole FTP thing over the years.

In terms of huge uploads, the system can handle that quite well There's a custom uploader widget that gets to bypass the usual realms of server upload limits if that's any help. Bulk uploading is not something I have sorted yet though.

The importer I have is segmented, it won't attempt to do everything in a single go or anything, and it has a distinct tendency to ignore what's in the database - for example I don't bother trying to import Exif data for anything, I get it myself from the file itself.

It might, conceivably, choke on 189 albums if they're all owned by the same user accountbut it probably wouldn't. Would be interesting to try it.

Comments are imported from Aeva, in fact the Aeva importer handles albums, items, comments, unseen logs and custom fields if any present.

Wow. Just wow. You are the first person that realised half the origins of the name Levertine without having to explain it. The other thing... well... a prong of a *fork* is called a tine I just sort of reused the domain name I already had for branding purposes.

What's it built in?

Levertine Gallery, such as it is called, has a built in importer. Right now it can only do Aeva, SMF Gallery Lite and SMF Gallery Pro (but imports about as much data as I can get it to do, as in albums/categories, items, comments, custom fields, unseen logs, notification preferences, that kind of thing, pretty much only things it won't do are moderation logs and reports on items/comments, and that's only because it seems needlessly pedantic to do)

But the importer is written in a modular fashion where there's a common core and each separate importer then has its own system specific stuff. Writing an importer wouldn't be especially difficult though of course the more popular the system, the more inclination I have to build it and add it to the roster of supported (because my plan is to have the importers in the core so they get maintained better than randomly distributed scripts)


EDIT: Actually this week I've definitely had some flashbacks to SD's dev... I'm currently writing maintenance scripts using the not-done-yet template. Aside from the fact that when I started working on the not-done-yet template stuff, I had to look up how I did it in SD, I just remember all the time I spent writing the SD maintenance scripting - and I've spent a comparable amount of time on LevGal doing something similar

There isn't any demo yet but the site where I'll be selling it will have a live demo of it as such.

It's still being written, and it already overtook SimpleDesk in terms of size

Going off topic is not usually something that stops you saying things.

I don't have access and to be honest, how low traffic it is around here, it doesn't matter.

I already know the answer, I just can't be arsed to fix it; SD Team wrote a topic solved mod years ago, we never quite finished it and the permissions check being wrong was one of the things we never fixed in it, lost all motivation to finish things back then.

I have no idea how the Awards mod works, I can only comment on what SimpleDesk does.

Moving SD's profile menu to after Modify Profile is easy enough - Profile.php

Code Select Expand

// In non HD only, put it before the editing stuff menu
{
foreach ($old_profile_areas as $area => $details)
{
if ($area == 'edit_profile')
$profile_areas['helpdesk'] = $context['helpdesk_menu'];
$profile_areas[$area] = $details;
}
}

Replace with:

Code Select Expand

// In non HD only, put it before the editing stuff menu
{
foreach ($old_profile_areas as $area => $details)
{
$profile_areas[$area] = $details;
if ($area == 'edit_profile')
$profile_areas['helpdesk'] = $context['helpdesk_menu'];
}
}

Exactly the opposite? I don't understand what you mean. Do you mean SimpleDesk then Awards then Modify Profile? Awards, Modify Profile, SimpleDesk?

*shrug* I'll figure it out if I get time, it's been 3+ years since I wrote that code, I don't remember how I did it.

I've been working on a (paid) gallery mod for SMF, and some awesome stuff happened in my life recently in terms of finding awesome people.

Other than that, pretty quiet. How are you doing these days?

Mainly because the links had the old SimpleSEF links in them and this site doesn't use it any more.

The topics haven't disappeared or anything though.

It is never supposed to display the number of current open tickets. EVER.

The number it is supposed to display is the number of tickets that need response. For example, consider a helpdesk with 10 tickets, but every single one of them was last replied to by a staff member... the theory then of course is that every ticket is waiting for user response - so the number should be 0 (and thus not shown) because there's nothing for the staff to do.

It could be changed to what you're asking but frankly there is pretty much only one person who *can* do that, and that would be its original author...

Nope, no-one ever asked about it before, never came up. Thing is, it's been 3 years since I really looked at the code, I only really remember the generalities of how it works