I could possibly help out a bit code-wise, I'm just not sure I'm familiar enough with SMF's codebase to be of much use. I've also (like most of us it seems) got several projects of my own being worked on, so couldnt contribute masses of time.
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#2
SimpleDesk Discussion / Re: [Idea/Discussion] Report to staff replacements
May 16, 2010, 09:53:06 PM
This sounds pretty awesome
#3
SimpleDesk Discussion / Re: What determines which grid a ticket shows up in if it's viable for two?
April 13, 2010, 10:39:57 PM
Hmm, that makes sense I guess.. just makes it harder to see the tickets that require immediate action.
#4
SimpleDesk Discussion / Re: What determines which grid a ticket shows up in if it's viable for two?
April 13, 2010, 08:26:22 PM
Is there any reason why a ticket that is pending user comment, and assigned to the current viewer, is displayed in the "assigned to me" block rather than "awaiting user comment" block? It seems to me it'd make it easier for staff to manage their workflow, if tickets awaiting user comment were removed from their "assigned to me" block, so this block only shows tickets actually requiring staff action/comment
#6
Archived News / Re: SimpleDesk 1.0 RC1
March 22, 2010, 06:13:10 PM
Very keen to get my hands on this and try it out... is it likely RC2 will be released publicly? And if not is it still possible to get in on the beta testing?
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