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This topic has been moved to SimpleDesk Tracker.

https://www.simpledesk.net/community/index.php?topic=1352.0

This topic has been moved to SimpleDesk Tracker.

https://www.simpledesk.net/community/index.php?topic=1357.0

When I get time later next week, I will make a change to this.  We shouldn't need a session check to view that page, only to adjust any settings.

I am able to go to that screen no problem.

When you are hovering over the link to go to the search settings page, do you see a the session info at the end of the url?  Its a bunch of random numbers and characters.

tfs,

Which menu are you using?  The one from the main menu, the admin menu or some other way?

All the menus have the session data passed in them and should work.  I can adjust the code so it doesn't require a session check just to view that page though.

I will write a quick GIT guide.

I merged his commit last night.  Although I realize I must have a bug with something since it didn't pick up the commit.  I thought It would work from how I used the commit data (it has tracking for each commit author rather than the one who pushed the commit).

Well the date isn't an issue for GUI.  Its the time.
Date commonly uses a little calendar icon that pops up a calendar (via js) and you can click through months or jump years.

If you merge a ticket, then who is the ticket starter?

I see the problem you are getting at Gruffen.  I don't think there is any way logically to resolve this until the point in the future when we allow group/chlid accounts.  Not sure if that could even allow it so we would have to set things up to allow for multiple ticket starters/multiple access to the ticket.
This is really something that needs to be saved for the next version because all of that requires rethinking our authorization model again (not authentication!)

The easiest thing to do here would be to just add a option on related tickets to merge them if and only if the topic starter are the same.

Possibly allow it if the other topic is started by a staff member..

https://github.com/SimpleDesk/SimpleDesk/commit/ab8dbeb799c0ed879cd2876b910c7eb6c70572a8#commitcomment-808458

tfs,

I've been working on changes to get this compatible with SMF 2.1:
https://github.com/SimpleDesk/SimpleDesk/tree/smf21

I've also opened a few PRs/issues with the SMF 2.1 (https://github.com/simplemachines/SMF2.1/) for some additional changes.  My hopes is with the PRs merged and issues resolved SimpleDesk will not require any modifications of the source code to work.  100% hooks.

I've got some additional work to do here on the site.  Project Tools is no longer developed by Niko.  So I need to change over to using GitHub to track issues.  But I need/want to make it seamless integration into our site just as it was before.  Just haven't gotten around to implanting a GitHub API into the site code.

Sounds great, I hadn't gotten around to fixing that yet.  Will add it to the bug list.

Your welcome to fork the project, do your changes and issue a pull request back.  All you need to do on that is sign off the commit

Developers are welcome.  I have very little time these days, but I really need to get SimpleDesk working on 2.1, since Simple Machines officially uses it for their helpdesk and we would like to upgrade to SMF 2.1 someday.

At this point I plan to maintain it for security issues.  I do not believe I will be doing any bug fixes to it.

I've fixed the bugs as mentioned in the version I'm working on for SMF 2.1
https://github.com/SimpleDesk/SimpleDesk/commits/smf21

I didn't add the department yet.  That will need more time.