Currently changing the urgency level logs each change
Low->Medium->High->Very High->Severe->Critical and the reverse is true as well.
Because of how changing urgency is handled we cannot change from Low->High without logging Medium as well, nor can we change from Critical->Low without logging every stop in between. Something similar to the dropdown used for ajax assignments might be more ideal here.
While the current setup fool proofs urgency changes, I find that once you get the hang of SD, this will become impractical and being able to change to higher/lower urgencies in less clicks would be more ideal.
Logging this as a future enhancement, others' thoughts on this are welcome .
Low->Medium->High->Very High->Severe->Critical and the reverse is true as well.
Because of how changing urgency is handled we cannot change from Low->High without logging Medium as well, nor can we change from Critical->Low without logging every stop in between. Something similar to the dropdown used for ajax assignments might be more ideal here.
While the current setup fool proofs urgency changes, I find that once you get the hang of SD, this will become impractical and being able to change to higher/lower urgencies in less clicks would be more ideal.
Logging this as a future enhancement, others' thoughts on this are welcome .