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OK, I've installed SMF, very easy.  I simply downloaded the .zip file, used FireFTP to push the files to a /forum directory.  Ran the install.php script and once I figured out that I needed to put the port at the end of my database hostname like this:  mydatabase.db.1and1.com:xxxx   All went well.

Then I created a /desk directory in the Packages directory and pushed up the simpledesk files.  Logging into the admin interface I then found the packages installation utility and the Simpledesk install went well.  THANKS for your help!  Great support.

Buck

Ah, oops, I could see that being a problem.  Going there now.  Thank you.

  I found the SimpleDesk site without first finding the SMF site.  That said, there isn't anything on the SimpleDesk site to indicate I need SMF first.  Any installation instructions I missed somewhere?

I'm new to SD and SMF.  Please be patient with me if I've posted incorrectly. 

I've downloaded the SimpleDesk 2.0_rc1.zip, unzipped, used FTP to push it up to my host (1and1)  in a /forum directory that has chmod 755 on it.  All directories under there are 755 and files are 644.

When I use firefox to visit http://www.mysite.com/forum/install.php I receive the following error:

Error: Cannot install - please verify you put this file in the same place as SMF's SSI.php.
on a white page.

I've looked over the forums and docs for any information on installing this but only found some for SMF which I've tried to follow by creating a Database on my server and verifying PHP is 5.0 or later.

Forgive this old Windows goof but you have to give me credit for trying....now can anyone give me any ideas on how to get this running?

Thanks for any help you can give..
Buck