I am having trouble setting the permissions on my help desk.
I have a member group labeled PREMIUM, and I have set up a Helpdesk User Role for the group.
However, the help desk link doesnt show up for any of the users and if I manually type in the URL, i get the error:
You are not permitted to access the helpdesk.
Did i miss a step anywhere?
Thanks!
I have a member group labeled PREMIUM, and I have set up a Helpdesk User Role for the group.
However, the help desk link doesnt show up for any of the users and if I manually type in the URL, i get the error:
You are not permitted to access the helpdesk.
Did i miss a step anywhere?
Thanks!