I tried various combos of view all public, view all private, own private, own public... and the only way to get them in the dropdown assign list was to have them view all still.
Made the change
and then logged in as member of the staff group with no admin privilidges and still could see all the other test tickets as well.
Gotta run off to work now, which is a big grrr... I will have a proper play with it tonight, checking the permissions more methodically instead of just a rush job.
Thanks for your help, really appreciate it.
Made the change
Code Select
// can they actually see said ticket
$visible = shd_members_allowed_to('shd_view_ticket_own');
and then logged in as member of the staff group with no admin privilidges and still could see all the other test tickets as well.
Gotta run off to work now, which is a big grrr... I will have a proper play with it tonight, checking the permissions more methodically instead of just a rush job.
Thanks for your help, really appreciate it.