Quote from: Nas on January 16, 2010, 03:13:34 PMI see so if a user had a problem with his account...let's say, he want to change his username which he cannot, only by the administrator so therefore the user make a ticket?Quote from: Dismal Shadow on January 16, 2010, 03:06:36 PM
If I understand clearly it's simliar to "SMF Project Tools" but a ticket system? Am I correct?
It's more like a helpdesk for support. Google is your friend if you want more info on what that is.
But yeah, it can be used like a bug tracker of sorts as well.