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I see what you mean now, i was trying to get it on the left when creating the ticket not viewing the ticket afterwards.  after playing with on left and underneath body of message when viewing the ticket i now see the change.

So it is not possible for it to be on the left while the ticket is being created.

Thanks
Geraint

Hi All,

I have just installed a fresh copy of smf 2.0 to install simpledesk and i am having a play around with the settings and option but with the custom fields i can not get the field to show on the left hand side menu as it always places it under the main text box, i have tried a few different options ie drop down box, radio buttons, text box etc but it always puts in at the bottom of main box and not on the left.

am i doing something wrong with this or could this be a bug. any help would be great.

Thanks
Geraint

Thanks for you help, ASO Support has now resolved this and it was Mod_Security, They have said they have added it to the include file for apache to disable it for that specific domain and it is now working great.

Geraint

Thanks,

I am Currently using ASO as my host, i will open a ticket with them to check on this

Geraint

Hi All,

I have Just Install a New Fresh Copy of SMF Final with a New Fresh Copy of SD, All went ok, no errors on install and no errors since in the error logs.

I am getting an error message when trying to create a new role on SD. when i click create new role i get a "Forbidden" You don't have permission to access /forum/index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request." Every thing else works in SD and in SMF. Still Nothing in any error logs.

Any help with this would be great as i am not able to get around this one.

Thanks
Geraint