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I own a Minecraft server, and I have installed SimpleDesk for members to request staff assistance with something in-game or on-site. I successfully created a ticket, but when trying to view it, I get this:

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Illegal mix of collations (utf8_unicode_ci,IMPLICIT) and (utf8_general_ci,IMPLICIT) for operation 'ifnull'
File: /home/smartz/public_html/minersr.us/Sources/sd_source/Subs-SimpleDesk.php
Line: 758

I have hid the menu item until this is fixed.

I get these two errors below. I JUST installed it. Screenshot attached.

Also: I am using RC4.