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Topics - jaccion

#1
SimpleDesk Support / Assignment of tickets
April 07, 2010, 08:25:59 PM
Hi, just stumbled across SimpleDesk while on smf forum and this is just awesome.
Have just installed it and checking it out now.

Was wondering if there was any way to sort of reverse the functionality of the tickets. What i want to do is be able to assign a ticket to the members (my students in this case- a homework task) and then be able to mark it off as complete. At the moment it seems i can assign a ticket to staff, so i was thinking if i promote all students to staff, and then restrict their ability to see anything but their own tickets, and have me be the senior staff so i can see everything, would that be how the staff works, and would it affect group permissions anywhere else in the boards?

thanks, this is looking like an awesome addition