Looks good, but why is it going back to zero? it was 45% then 44% then now 43%. =] lol
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Show posts MenuQuote from: Arantor on January 30, 2010, 08:38:26 AM
Standalone means you install the forum then the mod, then there is no forum enabled. It looks for all the world like there is no forum.
The home page is replaced with the helpdesk. No categories, no boards, nothing. Nothing other than the copyright suggests it's a forum.
Quote from: Arantor on January 28, 2010, 07:08:03 PMQuote from: [FailSafe] on January 28, 2010, 07:03:20 PM
Well, because it's going to be built as a standalone instead of with the SMF forum.
Where have we said that? It's directly built into SMF thus far. No code exists that can run standalone. It was a matter we discussed but there are no plans to do anything other than integrate it with SMF at present.Quote
To try and clarify my logic, since it's standalone you won't be able track the IP address of the ticket senders using SMF. So to compensate you would use TrackIP(), or something, to track the IP's of the users who send in and reply to tickets to enhance the standalone quality of it.
What we should be doing is integrating it into TrackIP(), nothing more or less than that. The format is already correct to be able to do that internally (since the ticket/ticket replies tables are directly modelled on the topics/messages tables) so it should be a relatively straight-forward matter to scoop up the data.
It may be in a slightly different format, however, as I'm not familiar off hand with TrackIP's code, so it may end up for technical reasons that we present it in two lists rather than one, but I can't speculate on that right now.
Quote from: Arantor on January 22, 2010, 07:24:11 PM
Of course. But on the same token our plans and roadmap were never about 1.0 being an uber release with a bazillion features. The idea when I set the roadmap was that 1.0 would be the minimal functional core, with a couple of nice-to-have features. Barely 3 weeks in, we're at 30%, and that figure will change soon.
The idea was to have quick, nimble releases, such that instead of glacial cycles like SMF has - between 1.1 and 2.0 - we were going to do incremental releases with each subsequent 1.x branch being a few new features. You can see the general plan of action on the project tracker if you look...
Quote from: Nas on January 22, 2010, 11:48:53 AM
Not the real date.
Quote from: Bᵃ on January 16, 2010, 02:34:17 PM
Yes, the upgrade to SMF 2.0 will preserve all of your forum data. Themes and mods will probably need to be reinstalled with 2.0 versions, though.
B
Quote from: Nas on January 16, 2010, 02:27:54 PMQuote from: Achilles on January 16, 2010, 02:26:42 PM
At last, someone is working with this "support ticket system". Keep it up, I'm just confused and I'm not good with SMF, is this compatible with 1.1.11x? Sorry if I missed it out.
Thank you in advanced.
I'm afraid it is not. With the release of SMF 2.0 Final closing in, most mod authors, including us, are moving on.
Quote from: Nas on January 16, 2010, 02:17:35 PMQuote from: [FailSafe] on January 16, 2010, 02:16:26 PM
I just have a little question about the "Shut down forum component". Are you saying that if the forum was in Maintenance Mode staff members who have permission to solve tickets can still access the HelpDesk?
Not really, no. As far as I know, maintenance mode works just like before.
What it does, it shutting down all forum components, leaving only one big helpdesk.
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