Hi,
I am trying to do the following:
There are 12 helpdesk sections.
The "Contact an Admin" one is to 'staffed' by community administrators.
the "Contact an Enforcer" one is to be 'staffed' by community administrators & community enforcers.
Then there are 10 different kinds of request forms, each with their own helpdesk section.
These should be viewable and usable as user by Community Enforcers, Community Assistants, and Regular members.
1 of these 10 forms should be 'staffed' by administrators and community assistants only.
The other 9 forms should be 'staffed' by administrators only.
Now i've tried several ways to do this, but it seems like every way i try it instead of only having the "user" access to the apropriate sections, for example the Assistant usergroup gets staff access in all boards thats are visible to him.
How do i solve this, or is it a bug?
I am trying to do the following:
There are 12 helpdesk sections.
The "Contact an Admin" one is to 'staffed' by community administrators.
the "Contact an Enforcer" one is to be 'staffed' by community administrators & community enforcers.
Then there are 10 different kinds of request forms, each with their own helpdesk section.
These should be viewable and usable as user by Community Enforcers, Community Assistants, and Regular members.
1 of these 10 forms should be 'staffed' by administrators and community assistants only.
The other 9 forms should be 'staffed' by administrators only.
Now i've tried several ways to do this, but it seems like every way i try it instead of only having the "user" access to the apropriate sections, for example the Assistant usergroup gets staff access in all boards thats are visible to him.
How do i solve this, or is it a bug?