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Looks good, but why is it going back to zero? it was 45% then 44% then now 43%. =] lol

Ah, alright!! Thanks! Lol.

Thanks, Trekkie101, Francis and Nas for replying. ;P

[Achilles]

Standalone means you install the forum then the mod, then there is no forum enabled. It looks for all the world like there is no forum.

The home page is replaced with the helpdesk. No categories, no boards, nothing. Nothing other than the copyright suggests it's a forum.

So meaning, if I install SD to my Forum, all of the other boards will not be there? Ahh, couldn't it be just like a part of the forum?

Just like:that one?

Since, I believe the SD will be useless if its not really connected to the boards or something, because the Forum will be JUST the SD, ? Probably I'm just confused. hehe

Thanks, Arantor..


Cheers,
Achilles

Well, because it's going to be built as a standalone instead of with the SMF forum.

Where have we said that? It's directly built into SMF thus far. No code exists that can run standalone. It was a matter we discussed but there are no plans to do anything other than integrate it with SMF at present.

To try and clarify my logic, since it's standalone you won't be able track the IP address of the ticket senders using SMF. So to compensate you would use TrackIP(), or something, to track the IP's of the users who send in and reply to tickets to enhance the standalone quality of it.

What we should be doing is integrating it into TrackIP(), nothing more or less than that. The format is already correct to be able to do that internally (since the ticket/ticket replies tables are directly modelled on the topics/messages tables) so it should be a relatively straight-forward matter to scoop up the data.

It may be in a slightly different format, however, as I'm not familiar off hand with TrackIP's code, so it may end up for technical reasons that we present it in two lists rather than one, but I can't speculate on that right now.

Hehe. I'm just a little bit confuse of what a standalone really mean. You mean shutting down the forum component, only SD will work? So meaning it is on a different site? Or it will be just a mod that will be there, with the other forum components, wherein it is just a click a way? like, www.sitename.com/forum -- when I go to SD, I will proceed to www.sitename.com/forum/simpledesk? something like that? hehe.

Sorry, but yeah. I'm just a little bit confused. Thanks so much! =)

Perfect, keep it up!

Of course. But on the same token our plans and roadmap were never about 1.0 being an uber release with a bazillion features. The idea when I set the roadmap was that 1.0 would be the minimal functional core, with a couple of nice-to-have features. Barely 3 weeks in, we're at 30%, and that figure will change soon.

The idea was to have quick, nimble releases, such that instead of glacial cycles like SMF has - between 1.1 and 2.0 - we were going to do incremental releases with each subsequent 1.x branch being a few new features. You can see the general plan of action on the project tracker if you look...

Nice, keep it up SD Team!

[Achilles]

Lol. I can't wait for this mod to be out, it is now 31%. And I've upgraded our Forum for this one. Lol. At last, SD team is doing their best for this mod... From the sample screenshot I've seen it looks pretty good! Keep it up, Arantor and the SD team!


Cheers,
Achilles

Not the real date.

I believe that it wouldn't take a year to make this, right? Lol. And I believe your progress is fast enough, almost 30% now.

Yes, the upgrade to SMF 2.0 will preserve all of your forum data. Themes and mods will probably need to be reinstalled with 2.0 versions, though.

B

Thank you very much!

At last, someone is working with this "support ticket system". Keep it up, I'm just confused and I'm not good with SMF, is this compatible with 1.1.11x? Sorry if I missed it out.

Thank you in advanced.

I'm afraid it is not. With the release of SMF 2.0 Final closing in, most mod authors, including us, are moving on.

If I will update my forum to SMF 2.0, can I merge everything? As in everything the data, my users, the posts, themes? Like nothing is lost except the installed mods?

Lastly, I am not hurrying you up or anything when is the subjected date for the release?


Thank you very much!

I just have a little question about the "Shut down forum component". Are you saying that if the forum was in Maintenance Mode staff members who have permission to solve tickets can still access the HelpDesk?

Not really, no. As far as I know, maintenance mode works just like before.
What it does, it shutting down all forum components, leaving only one big helpdesk.

Lol. I'm being confused now, what do you mean, LEAVING ONLY ONE BIG HELPDESK, you mean that ONLY the helpdesk will be available and all other Forum Topics will shut down?

At last, someone is working with this "support ticket system". Keep it up, I'm just confused and I'm not good with SMF, is this compatible with 1.1.11x? Sorry if I missed it out.

Thank you in advanced.