Oh, Game Designers originally inherited from Regular Members and made unique afterward with the extra permissions. Regular Members can see Helpdesk, but not Workdesk, which is correct...but I don't understand why Game Designers can't see Workdesk when they are supposed to.
Uh...as for the department configuration, it is shown on the first visual. The whole Helpdesk department is completely hidden for Game Designers. It is not shown in under General nor is it shown in Helpdesk tab as if they don't have access to it at all.
Here is a better visual of the permission for the two departments:
Membergroup "Alpha Testers" are having the same problem.
Quote from: venguard223 on August 11, 2012, 03:03:16 PM
How's the department configured? Where is it not visible, exactly?
Uh...as for the department configuration, it is shown on the first visual. The whole Helpdesk department is completely hidden for Game Designers. It is not shown in under General nor is it shown in Helpdesk tab as if they don't have access to it at all.
Here is a better visual of the permission for the two departments:
Membergroup "Alpha Testers" are having the same problem.