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#51

SimpleDesk Discussion / Re: Upgrade Roadmap

Last post by tfs - February 16, 2019, 02:14:23 PM

Still getting the following error when updating PHP to 7.1. I'm not qualified to fix it.

Code Select Expand

https://www.xyz.com/index.php?action=helpdesk;sa=tickets
2: Parameter 1 to shd_buffer_replace() expected to be a reference, value given

#52

SimpleDesk Discussion / Re: Upgrade Roadmap

Last post by tfs - February 07, 2019, 04:41:21 PM

When I change PHP to 7.1 I get this in the error log...

Code Select Expand

https://www.xyz.com/index.php?action=helpdesk;sa=tickets
2: Parameter 1 to shd_buffer_replace() expected to be a reference, value given

And this:

Code Select Expand

https://www.xyz.com/index.php?action=helpdesk;sa=tickets
2: Parameter 1 to KB_ob() expected to be a reference, value given

Apparently the second one is due to a Knowledge Base I have installed, but it appears that the first is from SimpleDesk, and is located in \Sources\sd_source\Subs-SimpleDesk.php

#53

General Discussion / Re: Any plans about SimpleDesk...

Last post by SleePy - February 03, 2019, 02:21:35 PM

There are no plans for me to develop for ElkArte.  However there is a fairly similar code base.  If ElkArte has compatible APIS to all the old SMF calls, it may work with some manual installs.  The new version wrote for SMF 2.1 most likely won't work with ElkArte as it makes use of way more hooks, and ElkArte would have to implant those hooks to function.

That said, SD is open source software.  Anyone could fork the project and develop it for ElkArte.

#54

SimpleDesk Discussion / Re: Upgrade Roadmap

Last post by SleePy - February 03, 2019, 02:19:17 PM

7.1 should be fine.  I haven't tested 7.2 yet.
SMF 2.0.15 works fine with 7.1 and so does SD.

SD will most likely work with 7.2, but SMF has some warnings and issues.

#55

SimpleDesk Discussion / Upgrade Roadmap

Last post by tfs - February 02, 2019, 02:43:12 PM

Looking to discuss eventual upgrade of my help desk from SMF 2.0.x to whatever comes next. Going to be prudent if/when PHP upgrade gets forced on me via Ionos hosting or a new vulnerability arises.

Current SMF version: SMF 2.0.15
GD version: bundled (2.1.0 compatible)
Database Server: MySQL
MySQL version: 5.5.60-0+deb7u1-log
PHP: 5.6.40
Server version: Apache
SimpleDesk  2.0 SVN r537 (Slightly customized)

https://secure.php.net/supported-versions.php

Anyone else looking at getting to PHP 7.1+?

#56

General Discussion / Any plans about SimpleDesk for...

Last post by mgr - February 02, 2019, 09:45:35 AM

I'm just testing the ElkArte Forum as successor for SMF 2.0 and I'm rather convinced. There are a lot of modification-authors "porting" their modifications from SMF => ElkArte, they need not much work as ElkArte is based on SMF with a lot more embedded features. Since SimpleDesk is also a standalone solution it seems [sic] not difficult to integrate it into ElkArte too.

NB: I'm not a member or affiliate to the ElkArte team - just a completely convinced new user!

#57

SimpleDesk Support / Re: Change the name of the Hel...

Last post by SugarD-x - November 07, 2018, 07:47:56 PM

Check the language files. It is most likely defined in there.

[SimpleDesk version:]

#58

SimpleDesk Support / Change the name of the Helpdes...

Last post by javierperez - November 04, 2018, 07:19:05 AM

      SimpleDesk version: SimpleDesk 2.0 Anatidae
      SMF version: SMF 2.0.15

      How do I change the name that is displayed Helpdesk to Support?

Is that in the menu I want that instead of helpdesk say support.

And I do not know how to do it.

[SimpleDesk version:]

#59

SimpleDesk Support /

Last post by javierperez - November 04, 2018, 07:16:28 AM

      SimpleDesk version:
      SMF version:

      

#60

SimpleDesk Tracker / Re: Enhancement requests colum...

Last post by SleePy - July 18, 2018, 03:52:13 PM

Marking this resolved for the new version.  The UI changes have resolved this from what i can tell.