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Started by Grammy, June 03, 2016, 07:27:25 PM
Quote from: Spoogs on June 06, 2016, 09:18:48 PMDouble check your permission in SimpleDesk, make sure that all your permissions are set correctly, primarily "View own" vs "view any". also ensure that each role User vs Staff are assigned to your departments correctly.By reading what you wrote it sounds about right but i'm going to guess something was missed.
Quote from: Spoogs on June 06, 2016, 10:22:04 PMAll looks fine thereand what about the section below that, where it shows what groups are in this staff role and what department(s) it applies to?
Quote from: Grammy on June 06, 2016, 10:37:09 PMI've racked my brains and there's only one thing I can think of... I had an earlier thread here:https://www.simpledesk.net/community/index.php?topic=2192.msg18500We wanted to change it from "Help Desk" to "Medical Desk" (although not in the admin area, just in the forum). So, maybe I edited something incorrectly in the languages file that may be affecting this? Is that a possibility?
Quote from: Spoogs on June 06, 2016, 10:40:43 PMassuming you did as suggested that should not affect it either
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