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Started by Zillo, September 14, 2012, 09:01:54 PM
Quote from: venguard223 on September 17, 2012, 01:12:43 PMSecondly, you can give technicians the privilege to assign tickets. You will need to configure things so that admins are considered as staff (forum admins are usually ignored, there's an option in the options area for this)Lastly, and probably most drastically, create another department. As long as the technician has the ability to access that other department, he can move tickets to it.
Quote from: venguard223 on September 17, 2012, 01:12:43 PMhow this is in any way related to your original question regarding banning.
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