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Very very cool~ =)

Cool! Happy Birthday Jerry! =)

* Acans needs to give Arantor some "legal links' *wink wink* for Ouran High School Host Club

Nay, he should be forced to watch Excel Saga.

Welcome to the party Luke!

The tab right now, already, lists Helpdesk if you're a user, or staff with no allocated tickets, or Helpdesk [1] for the number of tickets allocated to you - like it does with private messages. (And yes, the number is correctly calculated for allocated tickets)

Wow, that is bleh cool!

So then there will be a section for SD staff to view all of their assigned tickets?

Granted, nothing happens now and the world just stops.

I wish I could get a job.

Woah! This is awesome! Very very cool. Great job, guys! And congrats on the 40% by the way.

Wait...there's more... This wallpaper will also be available in multiple sizes at the same time the other is.

B

1440 x 900, please?

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One thing we're keen to provide is what can look like, and function like, a standalone help desk - you would be able to close down the entire forum-specific code and simply have access to a functional, viable helpdesk, albeit one that states it is powered by SMF.

Oh, I might have misread that. Oops. I thought it meant you were trying to make it standalone, not that you wanted it to look and feel like a standalone. Sorry.

Well that just makes most of what I said kind of silly. But at least i'm happy knowing I brought that idea to the table.

I also added a setting earlier today that allows you to use the staff icon (as you see in the above picture) or the proper badge of users.

Great! This will help a lot for my site!

Well, because it's going to be built as a standalone instead of with the SMF forum.

To try and clarify my logic, since it's standalone you won't be able track the IP address of the ticket senders using SMF. So to compensate you would use TrackIP(), or something, to track the IP's of the users who send in and reply to tickets to enhance the standalone quality of it.

Oh cool! Thanks Nas!

Ahh, Good point.

Well the reason I was asking was because I didn't see any talk about it on the PT so I was wondering if it was being considered. ^^;;

I was looking through the Function Database over at SMF, and I saw TrackIP() which made me think....If SD is going be a standalone thing would that mean that TrackIP is needed since there is no forum to track it itself?

Sorry, i'm not very good at coding yet, but the question has been bugging at me.

Welcome, Ryan! Glad you can join us!

Glad to see you as part of the team on here, JBlaze! Keep up all of the awesome work.