SimpleDesk API v2.0
Navigation
Search
- Home
- Installer
- Language files
-
Source files
- SimpleDesk-Admin
- SimpleDesk-AdminCannedReplies
- SimpleDesk-AdminCustomField
- SimpleDesk-AdminDepartments
- SimpleDesk-AdminMaint
- SimpleDesk-AdminPermissions
- SimpleDesk-AdminPlugins
- SimpleDesk-AjaxHandler
- SimpleDesk-Assign
- SimpleDesk-Delete
- SimpleDesk-Display
- SimpleDesk-MiscActions
- SimpleDesk-MoveDept
- SimpleDesk-Notifications
- SimpleDesk-Post
- SimpleDesk-Profile
- SimpleDesk-Scheduled
- SimpleDesk-SSI
- SimpleDesk-TicketTopicMove
- SimpleDesk-Unread
- SimpleDesk
- Support files
-
Template files
- SimpleDesk-Admin
- SimpleDesk-AdminCannedReplies
- SimpleDesk-AdminCustomField
- SimpleDesk-AdminDepartments
- SimpleDesk-AdminMaint
- SimpleDesk-AdminPermissions
- SimpleDesk-AdminPlugins
- SimpleDesk-Assign
- SimpleDesk-Display
- SimpleDesk-MoveDept
- SimpleDesk-Post
- SimpleDesk-Profile
- SimpleDesk-TicketTopicMove
- SimpleDesk-Unread
- SimpleDesk
- db_field(mixed $name, mixed $type, mixed $size, mixed $unsigned = true, mixed $auto = false)
- shd_admin_main()
- shd_admin_info()
- shd_admin_options(mixed $return_config)
- shd_modify_display_options(bool $return_config)
- shd_modify_posting_options(bool $return_config)
- shd_modify_admin_options(bool $return_config)
- shd_modify_standalone_options(bool $return_config)
- shd_modify_actionlog_options(bool $return_config)
- shd_modify_notifications_options(bool $return_config)
- shd_admin_action_log()
- shd_admin_support()
- shd_credits()
- shd_admin_canned()
- shd_admin_canned_list()
- shd_admin_canned_movecat()
- shd_admin_canned_movereply()
- shd_admin_canned_createcat()
- shd_admin_canned_editcat()
- shd_admin_canned_savecat()
- shd_admin_canned_createreply()
- shd_admin_canned_editreply()
- shd_admin_canned_savereply()
- shd_admin_canned_movereplycat()
- shd_admin_permissions()
- shd_admin_role_list()
- shd_admin_create_role()
- shd_admin_edit_role()
- shd_admin_save_role()
- shd_admin_copy_role()
- shd_load_role(int $loadrole)
- shd_ajax()
- shd_ajax_privacy()
- shd_ajax_urgency()
- shd_ajax_quote()
- shd_ajax_canned()
- shd_ajax_assign()
- shd_ajax_assign2()
- shd_ajax_notify()
- shd_format_notify_name(mixed $user_name, mixed $user_id, mixed $ticket_starter)
- shd_assign()
- shd_assign2()
- shd_commit_assignment(int $ticket, int $assignment, mixed $is_ajax = false)
- shd_get_possible_assignees(bool $private = false, int $ticket_owner, int $dept = -1)
- shd_view_ticket()
- shd_prepare_ticket_context()
- shd_display_load_attachments()
- shd_attachment_info(mixed $attach_info)
- shd_attach_icon(string $filename)
- shd_load_relationships(mixed $ticket)
- shd_notifications_notify_newticket(mixed $msgOptions, mixed $ticketOptions, mixed $posterOptions)
- shd_notifications_notify_newreply(mixed $msgOptions, mixed $ticketOptions, mixed $posterOptions)
- shd_notifications_notify_assign(mixed $ticket, mixed $assignment)
- shd_notify_users(mixed $notify_data)
- shd_notify_popup()
- shd_notify_ticket_options()
- shd_query_monitor_list(mixed $ticket_id)
- shd_get_visible_list(int $dept, bool $private, int $ticket_starter, mixed $include_admin = true, mixed $include_current_user = false)
- shd_post_ticket()
- shd_save_post()
- shd_save_ticket()
- shd_post_reply()
- shd_save_reply()
- shd_done_posting()
- shd_setup_replies(mixed $first_msg)
- shd_postbox(mixed $id, mixed $message, mixed $buttons, mixed $width = '70%')
- shd_prepare_reply_context()
- shd_load_attachments()
- shd_check_attachments()
- shd_handle_attachments()
- shd_posting_additional_options()
- shd_check_dependencies()
- shd_load_canned_replies()
- shd_profile_main(mixed $memID)
- shd_profile_frontpage(mixed $memID)
- shd_profile_preferences(mixed $memID)
- shd_profile_show_tickets(mixed $memID)
- shd_profile_show_notify_override(mixed $memID)
- shd_profile_permissions(mixed $memID)
- shd_profile_actionlog(mixed $memID)
- shd_profile_theme_wrapper(mixed $memID)
- ssi_userTickets(int $started_by, int $limit = 10, string $output_method = 'echo')
- ssi_staffAssignedTickets(int $assignee, int $limit = 10, string $output_method = 'echo')
- ssi_staffTicketsUrgency(int $urgency, int $limit = 10, string $output_method = 'echo')
- ssi_getSDTickets(string $query_where, array $query_where_params = array(), int $query_limit, string $query_order = 'hdt.id_ticket ASC', mixed $output_method = 'echo')
- ssi_staffMembers(bool $honour_admin_setting = true, string $output_method = 'echo')
- shd_tickettotopic()
- shd_tickettotopic2()
- shd_append_custom_fields(string $body, int $id_msg, int $type)
- shd_topictoticket()
- shd_topictoticket2()
- shd_main()
- shd_main_helpdesk()
- shd_main_dept()
- shd_view_block()
- shd_closed_tickets()
- shd_recycle_bin()
- shd_helpdesk_listing()
- shd_get_block_columns(string $block)
- shd_init()
- shd_db_query(string $identifier, string $db_string, array $db_values = array(), resource $connection = null)
- shd_get_active_tickets()
- shd_clear_active_tickets(int $dept)
- shd_log_action(string $action, array $params, mixed $do_last_update = true)
- shd_can_alter_urgency(int $urgency, bool $ticket_starter, bool $closed, bool $deleted, mixed $dept)
- shd_count_helpdesk_tickets(string $status = '', bool $is_staff = false)
- shd_load_ticket(int $ticket)
- shd_format_text(string $text, bool $smileys = true, string $cache = '')
- shd_parse_wikilinks(string $message)
- shd_profile_link(string $name, int $id)
- shd_image_url(string $filename)
- shd_determine_status(string $action, int $starter_id, int $replier_id, int $replies = -1, mixed $dept = -1)
- shd_no_expand_pageindex(string $base_url, int $start, int $max_value, int $num_per_page, bool $flexible_start = false)
- shd_load_language(string $langfile, string $override_lang = '')
- shd_recalc_ids(int $ticket)
- shd_load_user_prefs(mixed $user)
- shd_load_plugin_files(mixed $hook = '')
- shd_load_plugin_langfiles(mixed $hook = '')
- shd_display_btn_mvtopic(mixed $normal_buttons)
- scheduled_simpledesk()
- shd_init_actions(string $actionArray)
- shd_buffer_replace(mixed $buffer)
- shd_main_menu(array $menu_buttons)
- shd_main_menu_admin(mixed $helpdesk_admin)
- shd_load_action_log_entries(int $start, int $items_per_page = 10, string $sort = 'la.log_time', string $order = 'DESC', string $clause = '')
- shd_count_action_log_entries(string $clause = '')
- shd_action_log_exclusions()
- shd_admin_bootstrap(array $admin_areas)
- shd_admin_core_features(array $core_features)
- shd_admin_smf_perms(array $permissionGroups, array $permissionList, array $leftPermissionGroups, array $hiddenPermissions, array $relabelPermissions)
- shd_add_to_boardindex(mixed $boardIndexOptions, mixed $categories)
- shd_dept_board(mixed $dept)
- shd_get_ticket_counts()
- shd_buffer_boardindex(mixed $buffer)
- shd_get_unread_departments()
- shd_load_all_permission_sets()
- shd_load_role_templates()
- shd_load_user_perms()
- shd_allowed_to(mixed $permission, mixed $dept)
- shd_is_allowed_to(mixed $permission, int $dept)
- shd_members_allowed_to(mixed $permission, int $dept)
- shd_groups_allowed_to(string $permission, int $dept)
- shd_create_ticket_post(array $msgOptions, array $ticketOptions, array $posterOptions)
- shd_modify_ticket_post(array $msgOptions, array $ticketOptions, array $posterOptions)
- shd_get_urgency_options(bool $self_ticket = false, mixed $dept)
- shd_load_custom_fields(bool $is_ticket = true, int $ticketContext, mixed $dept)
- shd_validate_custom_fields(mixed $scope, mixed $dept)
- shd_get_postable_depts()
- template_viewticket()
- template_ticket_leftcolumn()
- template_viewticketattach()
- template_viewnotifications()
- template_additional_fields()
- template_quickreply()
- template_inline_attachments(int $msg)
- template_viewreplies()
- template_viewrelationships()
- template_ticketactionlog()
- template_shd_display_nojs_above()
- template_shd_display_nojs_below()
- template_ticket_post()
- template_reply_post()
- template_ticket_option(mixed $option)
- template_ticket_info()
- template_ticket_custom_fields()
- template_ticket_posterrors()
- template_ticket_subjectbox()
- template_ticket_proxy_js()
- template_ticket_content()
- template_ticket_meta()
- template_ticket_shd_replyarea()
- template_ticket_postbox()
- template_ticket_cannedreplies()
- template_ticket_footer()
- template_preview()
- template_ticket_additional_options()
- template_singleton_email()
- template_ticket_begin_replies()
- template_ticket_do_replies()
- template_ticket_end_replies()
- template_ticket_pageend()
- template_shd_thank_posting()
- template_shd_post_nojs_above()
- template_shd_post_nojs_below()
- template_shd_profile_main()
- template_shd_profile_preferences()
- template_shd_profile_show_tickets()
- template_shd_profile_show_notify_override()
- template_shd_profile_permissions()
- template_shd_profile_actionlog()
- template_shd_profile_navigation_above()
- template_shd_profile_navigation_below()
- template_shd_profile_summary_wrapper()
- template_profile_shd_theme_settings()
- template_main()
- template_shd_depts()
- template_closedtickets()
- template_recyclebin()
- template_collapsed_ticket_block()
- template_ticket_block()
- template_shd_menu_header(string $header, string $string)
- template_shd_maintenance_above()
- template_shd_maintenance_below()
- template_button_strip(mixed $navigation, mixed $direction)