SimpleDesk

SimpleDesk! => News and Announcements => Topic started by: Gruffen on April 05, 2010, 07:24:32 AM

Title: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 07:24:32 AM
Since our initial announcement (http://www.simpledesk.net/community/news-and-announcements/presenting-simple-desk-18.html) in early January 2010, the first gold release of SimpleDesk has been greatly anticipated. It is our pleasure to announce that the waiting is over. The SimpleDesk Team would like to present SimpleDesk 1.0 for SMF 2.0 RC3!

(https://www.simpledesk.net/images/site/shd_download.png) (http://www.simpledesk.net/download/)

SimpleDesk 1.0, 'Felidae', marks our first step toward providing SMF (http://www.simplemachines.org/) users, as well as people who have never even heard of SMF, with intuitive helpdesk software that leverages the powerful SMF framework. We intend to provide users with the tools necessary to improve the quality of their support-related services by offering them features like these (http://www.simpledesk.net/download/features/).


The SimpleDesk Team would like to thank you for your patience, and we hope that you enjoy this first release. Don't get too comfortable, though. SimpleDesk 1.1 isn't too far away.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Yagiz on April 05, 2010, 07:34:45 AM
Great news! :)
Congratulations SD Team :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: MultiformeIngegno on April 05, 2010, 07:46:36 AM
Yeah!! ;)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Achilles on April 05, 2010, 08:04:52 AM
I KNEW IT WOULD BE TODAY!!!! BTW, we will install this as a mod right?
Title: Re: Announcing SimpleDesk 1.0!
Post by: Marshall on April 05, 2010, 08:06:10 AM
The package you are trying to download or install is either corrupt or not compatible with this version of SMF.

it wouldn't work on V1.1.11 ?
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 08:07:23 AM
No... it's 2.0 RC3 only, which is why all the screenshots we've published are 2.0 only ones...

/me updates the post for versions.

We will not be backporting it to 1.1.x because we REALLY don't want to rewrite thousands of lines of code.
Title: Re: Announcing SimpleDesk 1.0!
Post by: cσσкιє мσηѕтєя on April 05, 2010, 08:08:54 AM
Congratulations, and thanks, to everyone involved! It's been great so far and I'm looking forward to the other stuff we have in mind. :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 08:09:27 AM
Indeed, thanks to everyone who's been involved - it's been a heckuva ride so far :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Bonk on April 05, 2010, 08:18:04 AM
Great stuff Arantor! Can't wait to try it out! (I got my laundry done yesterday - now go do yours! ;))

edit: and Thank You!
Title: Re: Announcing SimpleDesk 1.0!
Post by: Alpay on April 05, 2010, 08:35:32 AM
Good Job =)
Title: Re: Announcing SimpleDesk 1.0!
Post by: (F.L.A.M.E.R) on April 05, 2010, 08:43:37 AM
Woohooo!! Keep up the good work. This is one awesome project I was looking forward to since ages!!
Title: Re: Announcing SimpleDesk 1.0!
Post by: Achilles on April 05, 2010, 08:46:44 AM
which one should I download among the two downloadable? :P
Title: Re: Announcing SimpleDesk 1.0!
Post by: cσσкιє мσηѕтєя on April 05, 2010, 08:48:44 AM
They're both the same, just different package types. Choose whichever you like ;)
Title: Re: Announcing SimpleDesk 1.0!
Post by: (F.L.A.M.E.R) on April 05, 2010, 08:49:22 AM
Quote from: Achilles on April 05, 2010, 08:46:44 AM
which one should I download among the two downloadable? :P

Both are the same, just different extensions. If you have winrar, both are fine in your case.

Aah! Nas is faster than me.. :P
Title: Re: Announcing SimpleDesk 1.0!
Post by: ~DS~ on April 05, 2010, 09:01:11 AM
Congratulations, the moment we have all been waiting for.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Achilles on April 05, 2010, 09:17:15 AM
Quote from: (F.L.A.M.E.R) on April 05, 2010, 08:49:22 AM
Quote from: Achilles on April 05, 2010, 08:46:44 AM
which one should I download among the two downloadable? :P

Both are the same, just different extensions. If you have winrar, both are fine in your case.

Aah! Nas is faster than me.. :P

Thanks, Nas and Flamer; but this is a mod, which will be uploaded in the Install Section like the other mods right?
Title: Re: Announcing SimpleDesk 1.0!
Post by: cσσкιє мσηѕтєя on April 05, 2010, 09:19:20 AM
Yes, of course. :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: grafitus on April 05, 2010, 10:02:00 AM
Good work SD Team. Congratulations!
Title: Re: Announcing SimpleDesk 1.0!
Post by: Ha² on April 05, 2010, 10:16:39 AM
Nice job, dev team!
Ducks Cats FTW! :P
Title: Re: Announcing SimpleDesk 1.0!
Post by: shaiss on April 05, 2010, 11:50:55 AM
Congrats and thank you for the hard work!
Title: Re: Announcing SimpleDesk 1.0!
Post by: maxiforum.cz on April 05, 2010, 11:51:51 AM
Congratulations Team :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Antes on April 05, 2010, 12:22:08 PM
Congratulations :) , time for multi-language xD
Title: Re: Announcing SimpleDesk 1.0!
Post by: flapjack on April 05, 2010, 12:44:12 PM
already working on it
Title: Re: Announcing SimpleDesk 1.0!
Post by: [FailSafe] on April 05, 2010, 12:50:53 PM
Great job!! Congrats on the release, and i'm glad to be able to finally install it on my forum. :)

So whats the next step? ;) Documentation?
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 01:07:14 PM
The next step is documentation and telling you what we're doing in 1.1.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Cleo on April 05, 2010, 01:13:07 PM
Congratulations.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 01:13:59 PM
Thanks :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Deezel on April 05, 2010, 01:28:59 PM
Great job to all involved!!!
CHEERS
Deez 8)
Title: Re: Announcing SimpleDesk 1.0!
Post by: live627 on April 05, 2010, 01:55:25 PM
http://www.simpledesk.net/community/news-and-announcements/announcing-simpledesk-1.0-528.0.htmlery good job team!
Title: Re: Announcing SimpleDesk 1.0!
Post by: Afro on April 05, 2010, 02:18:48 PM
congrats, installed very well and fast.
Title: Re: Announcing SimpleDesk 1.0!
Post by: hadesflames on April 05, 2010, 03:28:57 PM
Congrats to the dev team! A very fine mod indeed. It's about time SMF had a proper help desk mod ^_^
Title: Re: Announcing SimpleDesk 1.0!
Post by: NIBOGO on April 05, 2010, 06:11:58 PM
Congrats Developers pretty nice code, pretty nice mod :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 06:14:03 PM
Thanks!


Just to reiterate, this is NOT a Support topic. If you need support, please do use our Support board, thanks!
Title: Re: Announcing SimpleDesk 1.0!
Post by: SleePy on April 05, 2010, 06:43:09 PM
Congrats to the SimpleDesk Developers :D
Title: Re: Announcing SimpleDesk 1.0!
Post by: ѕησω on April 05, 2010, 06:45:27 PM
Congrats to the Dev's.

Now everybody can use this great modification.
Title: Re: Announcing SimpleDesk 1.0!
Post by: niedalry on April 05, 2010, 06:51:43 PM
This is awesome, I'm looking forward to using this in the future.

Great job guys. :D
Title: Re: Announcing SimpleDesk 1.0!
Post by: Bloc on April 05, 2010, 07:13:12 PM
Congrats! :) It will be fun trying it out.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Marcus on April 05, 2010, 07:14:26 PM
Fantastic!  I can't wait to start testing it out.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 07:22:18 PM
Indeed, please do.

Bloc, I can see this being of practical use on BlocWeb, but at the same time having the board for ThemeClub members is kind of cool too.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Kill Em All on April 05, 2010, 07:39:25 PM
YAY, congrats everyone.
Title: Re: Announcing SimpleDesk 1.0!
Post by: SoLoGHoST on April 05, 2010, 07:53:08 PM
Congratulations on your release of SD.  It looks very promising.

Cheers :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: flapjack on April 05, 2010, 07:57:15 PM
Quote from: Arantor on April 05, 2010, 07:22:18 PM
Bloc, I can see this being of practical use on BlocWeb, but at the same time having the board for ThemeClub members is kind of cool too.
why not use both?
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 08:28:57 PM
Because people would get confused when to post in the board and when to post in the helpdesk. Help boards aren't just for help, there's a social aspect too...
Title: Re: Announcing SimpleDesk 1.0!
Post by: flapjack on April 05, 2010, 09:14:44 PM
but you can link topic to a ticket, right?
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 05, 2010, 09:16:52 PM
You can link, you can move between them but remember in a normal helpdesk environment, you can only see your own tickets.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Tiribulus on April 05, 2010, 10:06:09 PM
OUTSTANDING!!!!

I started a new SMF install in another sub directory on my server just for SimpleDesk. I am going to do my level best to get my lazy @$$ to ticket all my jobs there. This should be perfect. Installed flawlessly. Here's a tip after an SMF install though. Make sure you're removing install.php and not index.php. It will save you pulling your hair out trying to figure out why a brand new forum that ran 10 seconds ago suddenly doesn't work at all. Spent like 20 minutes figuring out that I moved the wrong file :-[  End of sidetrack.
Title: Re: Announcing SimpleDesk 1.0!
Post by: candidosa2 on April 05, 2010, 11:39:56 PM
thank you
Good work
Nice news
Title: Re: Announcing SimpleDesk 1.0!
Post by: tyty1234 on April 06, 2010, 12:17:14 AM
Awesome job to the dev team of SD, and to the rest of the team for their contributions to the wonderful release of this extraordinary mod! :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Forbs on April 06, 2010, 02:30:19 AM
Congratulations team...
Title: Re: Announcing SimpleDesk 1.0!
Post by: sudhakar on April 07, 2010, 05:27:56 AM
Good Work Team.

Could we have a live demo.

Thanks once for this excellent work.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 07, 2010, 02:45:22 PM
Quote from: sudhakar on April 07, 2010, 05:27:56 AM
Good Work Team.

Could we have a live demo.

Thanks once for this excellent work.

Why not try it for yourself? Best demo I can think of.
Title: Re: Announcing SimpleDesk 1.0!
Post by: sander on April 08, 2010, 06:57:40 AM
This is a great addon! It's exactly what I was looking for. Keep up the good work!

Just installed it and all seems to work fine.
Title: Re: Announcing SimpleDesk 1.0!
Post by: blackdozer on April 12, 2010, 09:08:01 AM
Very good new!
Up SD!
Title: Re: Announcing SimpleDesk 1.0!
Post by: mythcomeback on April 20, 2010, 10:45:34 AM
Congrats
Title: Re: Announcing SimpleDesk 1.0!
Post by: royalduke on April 23, 2010, 06:17:44 PM
Can't wait for SD 1.1 and in the future, SD 2.0!

The speed of development makes me think you guys will release SD 2.0 before SMF 2.0 final.
Title: Re: Announcing SimpleDesk 1.0!
Post by: flapjack on April 23, 2010, 08:37:23 PM
need more booze then :(
Title: Re: Announcing SimpleDesk 1.0!
Post by: Achilles on April 24, 2010, 02:27:39 PM
Quote from: royalduke on April 23, 2010, 06:17:44 PM
Can't wait for SD 1.1 and in the future, SD 2.0!

The speed of development makes me think you guys will release SD 2.0 before SMF 2.0 final.

That would be great. Hmm, when do you think SMF 2.0 Final will be out? ;)
Title: Re: Announcing SimpleDesk 1.0!
Post by: DarkLite on April 29, 2010, 03:22:53 PM
Quote from: Achilles on April 24, 2010, 02:27:39 PM
Quote from: royalduke on April 23, 2010, 06:17:44 PM
Can't wait for SD 1.1 and in the future, SD 2.0!

The speed of development makes me think you guys will release SD 2.0 before SMF 2.0 final.

That would be great. Hmm, when do you think SMF 2.0 Final will be out? ;)

About the same time as Duke Nukem Forever is released.

(sorry, couldn't resist it :P)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 29, 2010, 03:38:54 PM
Well, considering that they have a new developer, that I've submitted some bug fixes recently, and that others are helping out in their own way - plus multiple people rejoining the team in the last week, I'd say it's going quite smoothly.
Title: Re: Announcing SimpleDesk 1.0!
Post by: MultiformeIngegno on April 29, 2010, 06:36:01 PM
Quote from: Arantor on April 29, 2010, 03:38:54 PM
Well, considering that they have a new developer, that I've submitted some bug fixes recently, and that others are helping out in their own way - plus multiple people rejoining the team in the last week, I'd say it's going quite smoothly.
Really really good news!! Who is the new dev?
Title: Re: Announcing SimpleDesk 1.0!
Post by: ~DS~ on April 29, 2010, 06:38:19 PM
Quote from: MultiformeIngegno on April 29, 2010, 06:36:01 PM
Quote from: Arantor on April 29, 2010, 03:38:54 PM
Well, considering that they have a new developer, that I've submitted some bug fixes recently, and that others are helping out in their own way - plus multiple people rejoining the team in the last week, I'd say it's going quite smoothly.
Really really good news!! Who is the new dev?
Norv.
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 29, 2010, 06:40:10 PM
Norv was made an SMF dev a few days ago.
Title: Re: Announcing SimpleDesk 1.0!
Post by: MultiformeIngegno on April 30, 2010, 04:49:06 AM
And who other rejoined the team? :)
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on April 30, 2010, 04:50:38 AM
Antechinus, [n3rve] and JBlaze all rejoined the team.
Title: Re: Announcing SimpleDesk 1.0!
Post by: NIBOGO on May 05, 2010, 05:52:44 PM
I'm glad to see all this changes in the team recently, they all are pretty important people that can help a lot to SMF also there is a new Customize Team Apprentice too

Btw I'll be pretty happy if Arantor re-join the team specially as a Developer or Customizer knowing all your experience and knowledge you'll be a nice team member :)

/me knows the reason why aren't you in the team I just want to point that
Title: Re: Announcing SimpleDesk 1.0!
Post by: Gruffen on May 05, 2010, 06:03:09 PM
[SiNaN] also rejoined lately, Norv is currently co-lead developer, too.

Indeed, congratulations are in order, NIBOGO :)

As for me... time will tell. I don't know yet, I really don't know about where I fit into the jigsaw.
Title: Re: Announcing SimpleDesk 1.0!
Post by: MultiformeIngegno on May 05, 2010, 06:11:34 PM
/me continues to hope... ;D