SimpleDesk version: SimpleDesk 1.0 Felidae
SMF version: SMF 2.0 RC3
Hi
i cant seem to find out where to turn notifications on for simpledesk. i would like to be notified when there was a new ticket that needed assigning and also when there was a reply needed to a ticket i was assigned to.
Regards
Robin D'Arcy
As per the list of what's in 1.0 and what's to be added in 1.1 - http://www.simpledesk.net/community/news-and-announcements/whats-simpledesk-1.1-559.0.html - email notifications will be added in 1.1, so there's nowhere you can enable it because it doesn't exist yet.
I just installed this Mod today and I think it's a great mod so far. I really agree that Notifications are needed and I am happy to know they are on the way.
Would it be possible to have an option to either get notifications by e-mail and/or alert at the top of the forums/via PM?
Also, any time frame on when the new version will be out?
Well I haven't started implementing them yet, so the slate is entirely clean on that score.
I had intended to do it via email only since PM seems a bit redundant really - if you're logged in to see your PMs, you can see the Helpdesk [xyz] menu item indicating there's things for you to look at (since the number is based on the number of tickets that require your input on)