Print Page - Permissions not saving correctly

Title: Permissions not saving correctly
Post by: Senkusha on April 04, 2025, 09:57:50 AM

I'm exploring the Help Desk, attempting to configure the following:

I want my members to be able to log new tickets. (Regular Members)

I want a special member group (Code Warriors) to be able to work within the Help Desk to log and troubleshoot the problems.

Here's the initial screen:
2025-04-04 08_52_12-Helpdesk Permissions — Mozilla Firefox.png

And the permissions I have set (looking at the second bottom group here)
2025-04-04 08_52_34-Edit Role — Mozilla Firefox.png

But then when I go back to the Permissions page, this is what I see:
Helpdesk Permissions.png

Title: Re: Permissions not saving correctly
Post by: SleePy on April 05, 2025, 10:55:55 AM

Looks like this is possibly just a bug
I published 2.1.4 of SimpleDesk which should fix it.

But you can otherwise just make the file changes needed to fix the bug:
https://github.com/SimpleMachines/SimpleDesk/commit/4dc2aed4c5332b56a65247bb7248b5198c33a2fb

Title: Re: Permissions not saving correctly
Post by: Senkusha on April 05, 2025, 07:52:46 PM

I manually made the change listed in the gitHub. The Regular Membergroup still stays enabled after I've disabled it.

Title: Re: Permissions not saving correctly
Post by: SleePy on April 05, 2025, 08:12:37 PM

I am not able to reproduce it after the bug fix. Unchecking regular members removes them for me upon saving.

Title: Re: Permissions not saving correctly
Post by: Senkusha on April 06, 2025, 10:04:04 PM

I just deleted the permission group and recreated it.

SimpleDesk

SimpleDesk! => SimpleDesk Support => Topic started by: Senkusha on April 04, 2025, 09:57:50 AM