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Messages - SleePy

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1
There isn't any built in way and code wise while you could do some database alterations to make it happen, wouldn't be supported and may break things as the system expects to have a valid user signed in to use the system.

2
SimpleDesk Support / Re: Alternating colours
« on: May 14, 2017, 03:27:09 pm »
There isn't a way easily to do it.  You would have to start off with that mod working in SMF, then bring in the changes it makes into the display for SimpleDesk as well.

3
SimpleDesk Support / Re: Alternating colours
« on: April 28, 2017, 10:56:31 pm »
We don't support that mod, not that it couldn't be done.

The changes I suggested in my last post group replies based on the member id.  If the same member replies multiple times in a row, the color wouldn't change.

4
SimpleDesk Support / Re: Alternating colours
« on: April 22, 2017, 08:13:13 pm »
If you want to change the color, I would suggest creating new names, copying the existing css for information and description and then altering it to fit your needs.  Unless you want to change those globally, as they are SMF css code and used in other parts around SMF.

If you wanted to track colors by the member, it should be possible by tracking the id_member and only changing $alt when we encounter a different id_member:
Code: [Select]
$alt = false;
$last_id_member = -1;
while ($reply = $context['get_replies']())
{
if ($last_id_member != $reply['id_member'])
$alt = !$alt;
$last_id_member = $reply['id_member'];

if (!empty($reply['is_new']))
echo '
<a id="new"></a>';

echo '
<div class="', $alt? 'description' : 'information', ' shd_reply', (!empty($context['ticket']['display_recycle']) && $reply['message_status'] == MSG_STATUS_DELETED ? ' errorbox' : ''), '" id="msg', $reply['id'], '">

5
SimpleDesk Support / Re: Alternating colours
« on: April 17, 2017, 08:02:08 pm »
It can be by modifying the SimpleDesk-Display.template.php in the sd_template folder (in default theme folder)

look for:
Code: [Select]
while ($reply = $context['get_replies']())
{
if (!empty($reply['is_new']))
echo '
<a id="new"></a>';

echo '
<div class="description shd_reply', (!empty($context['ticket']['display_recycle']) && $reply['message_status'] == MSG_STATUS_DELETED ? ' errorbox' : ''), '" id="msg', $reply['id'], '">

Replace that with:
Code: [Select]
$alt = false;
while ($reply = $context['get_replies']())
{
$alt = !$alt;

if (!empty($reply['is_new']))
echo '
<a id="new"></a>';

echo '
<div class="', $alt? 'description' : 'information', ' shd_reply', (!empty($context['ticket']['display_recycle']) && $reply['message_status'] == MSG_STATUS_DELETED ? ' errorbox' : ''), '" id="msg', $reply['id'], '">

6
All fixed.  Testing a SMF patch here.

7
SimpleDesk Support / Re: Find And Repair Errors
« on: October 15, 2016, 08:35:55 pm »
Which version of SD?

8
SimpleDesk Support / Re: Disable the Urgency option
« on: October 15, 2016, 08:35:26 pm »
You can disable it via permissions, but admins can still change them.  It will still show up on the interface.  You could remove it from the interface by modifying templates as needed.

9
SimpleDesk Support / Re: quick reply Issue
« on: August 14, 2016, 06:08:25 pm »
Do you have any custom fields?  If so disable those as a test for now.

Something is up with that text.  Are you using a non english language or something else like Right to left?

10
SimpleDesk Support / Re: quick reply Issue
« on: August 14, 2016, 11:17:55 am »
Are you using another theme, if so can you test this with the default theme to make sure its not a theme related issue?

SimpleDesk's quick reply submit options are the same ones you see on the regular reply/new ticket screen.  So they should normally show.

11
SimpleDesk Support / Re: quick reply Issue
« on: August 13, 2016, 12:14:16 am »
Quick reply only shows if the user can reply to the ticket and has enabled in their options under their profile to use quick reply.

12
SimpleDesk Support / Re: From where i can change charset
« on: July 10, 2016, 12:25:07 am »
SMF already specifies the meta charset.  You can see this even on SimpleDesk pages by viewing the source.  If you have changed all the database tables and columns where the charset is specified, this should in theory work.

SimpleDesk has not been tested with any other charsets other than the default and UTF-8.  In future versions of SMF, UTF-8 will be the only supported charset.  SimpleDesk will also follow this route and only support UTF-8.


13
SimpleDesk Support / Re: From where i can change charset
« on: July 07, 2016, 09:12:52 pm »
You would have to modify the database manually as SimpleDesk follows SMF's charset, but if you convert or change it later, it won't follow it.  Other than that, SimpleDesk follows what your SMF charset was set to.

SMF 2.1 will be moving all forums to use UTF-8.  So you can expect that SMF will have limited support for non-UTF-8 forums in 2.1 and beyond.

14
SimpleDesk Support / Re: From where i can change charset
« on: July 06, 2016, 12:41:48 am »
I'm afraid you would have to give me more information as I'm not sure what I'm supposed to be seeing here.

15
SimpleDesk Support / Re: From where i can change charset
« on: July 04, 2016, 09:06:49 pm »
SimpleDesk follows SMF's charset.  However, I would suggest sticking with UTF-8 as SMF and SimpleDesk doesn't do extensive testing with alternate charsets.

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