SimpleDesk

SimpleDesk! => News and Announcements => Archived News => Topic started by: Gruffen on March 15, 2010, 12:18:13 PM

Title: SimpleDesk 1.0 RC1
Post by: Gruffen on March 15, 2010, 12:18:13 PM
Today marks the release of the first build we're satisfied to call a release candidate, SimpleDesk 1.0 RC1!

Unfortunately, it isn't a public release - just yet - since we were doing work on it over the last couple of days, a few little tweaks and tune-ups and we want to publish it to our QA and Beta Testers before we unveil it publicly.

We're pretty confident that 1.0 RC1 will be virtually the same as 1.0 Final, we're not aware at this stage of any major issues that there are in it, but just in case we're handing it over to our testing folks to pummel it into submission!

Also, we are posting the mod on the Simple Machines' own mod site in the process for them to review too, as this is something we didn't do with the beta - this allows them time to consider it, review it, make suggestions and so on.

We're aiming to have maybe a couple of weeks of testing and so on for 1.0 RC1 before we make the decision whether we need to publish a second release candidate or whether we can publish the long-awaited SimpleDesk 1.0. At this stage, we're hoping and expecting to go to final sooner rather than later, but it's more in the hands of the beta testers now.

But soon, folks, oh so soon :)
Title: Re: SimpleDesk 1.0 RC1
Post by: Afro on March 15, 2010, 12:47:34 PM
Congrats and Weldone Team.
Title: Re: SimpleDesk 1.0 RC1
Post by: NIBOGO on March 15, 2010, 12:56:06 PM
Pretty nice job developers, I'm pretty happy with the released version it's pretty stable and it has no major risks or bugs so it's the final version should be here soon
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 15, 2010, 01:01:18 PM
Thanks :)

We've already had a few issues raised by the good folks testing thus far, all three identified so far are minor, pretty much just aesthetic things.
Title: Re: SimpleDesk 1.0 RC1
Post by: Achilles on March 15, 2010, 02:50:43 PM
Quote from: Arantor on March 15, 2010, 01:01:18 PM
Thanks :)

We've already had a few issues raised by the good folks testing thus far, all three identified so far are minor, pretty much just aesthetic things.
I'm very very glad that it is almost out! :P Yeaah!!!!
Title: Re: SimpleDesk 1.0 RC1
Post by: MultiformeIngegno on March 15, 2010, 03:40:33 PM
Great news!!!!  8)
Title: Re: SimpleDesk 1.0 RC1
Post by: Mick G. on March 15, 2010, 03:41:03 PM
Thats cool everyone... ;)

Congrats!
Title: Re: SimpleDesk 1.0 RC1
Post by: Costa on March 15, 2010, 04:57:41 PM
Waiting for translation :)

-Costa
Title: Re: SimpleDesk 1.0 RC1
Post by: LOVELORD on March 15, 2010, 10:25:56 PM
Congrets, and wait to try...
Title: Re: SimpleDesk 1.0 RC1
Post by: Spoogs on March 15, 2010, 10:57:34 PM
Congrats guys
stop teasing me tho, i saw this thread and got all excited :P
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 15, 2010, 11:04:53 PM
Well, there was one fairly big issue our testers have found that's gonna require us to go back and re-engineer part of it :( But still... soon!
Title: Re: SimpleDesk 1.0 RC1
Post by: Spoogs on March 15, 2010, 11:07:24 PM
*Spoogs wonders if he should join the beta team...... or is that just a ploy to get a copy :P *
Title: Re: SimpleDesk 1.0 RC1
Post by: tfs on March 15, 2010, 11:16:15 PM
Hey, look!  Arantor came up for air!   ;D
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 15, 2010, 11:17:30 PM
Quote from: tfs on March 15, 2010, 11:16:15 PM
Hey, look!  Arantor came up for air!   ;D

Pfft, I've been skiving all afternoon trying to figure out the best way to fix the bug you found :P
Title: Re: SimpleDesk 1.0 RC1
Post by: tfs on March 15, 2010, 11:35:36 PM
Quote from: Arantor on March 15, 2010, 11:17:30 PM
Pfft, I've been skiving all afternoon trying to figure out the best way to fix the bug you found :P

Yeah, I figured you were either staring at the wall or up to your elbows in computer spaghetti for the past several hours.  I felt kind of bad after realizing how disappointed you were when you determined that we were going to have to cut a RC2.  If you ever make it to California, I'll have a tall Guinness waiting for you to ease the pain.  :)
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 15, 2010, 11:43:00 PM
Yeah, I did want to go from RC1 to final but this one is something of a showstopper and the amount of work needed to fix it means I'm not overly comfortable going to final without it being tested properly. C'est la vie, as they say across the channel.

But as much as I was disappointed, we caught it now, rather than after 1.0 had gone final, which is never a bad thing. Plus I got some practice playing with SleePy's download manager, which is also not a bad thing.

The really funny thing? In the back of my mind I knew there was something wrong, I even said it to Nas yesterday that I thought we'd forgotten something. In hindsight I remember looking over that code not long after it was first written and thinking something might not be right, but it seemed to work at first glance, so I just moved on to the rest of it; at that point some of the bigger hurdles were still pending (e.g. attachments) so moved on to those.

I haven't touched the code since this afternoon, just settling the process in my mind for how it will have to be set out and the general nature of the queries for it - I'm hoping it should only take a day or so to code up once I get it clear exactly how it should work, then we can roll it out to testing ready for an RC2.

So yeah, little disappointed, but relieved we caught it now rather than after it had gone wild, so to speak.

Guinness, mmm sounds lovely :D
Title: Re: SimpleDesk 1.0 RC1
Post by: [FailSafe] on March 15, 2010, 11:52:24 PM
Late to the party, but congrats guys! :) I love the progress so far!
Title: Re: SimpleDesk 1.0 RC1
Post by: Senkusha on March 16, 2010, 12:56:09 AM
Wow, I wonder what big bug it is you found. ...

You know, I've got this friend, Skuld...she's like a goddess ... and she has a cool hammer that she can squash 'bugs' with....I'll talk to her if you want, maybe she'll let you borrow it? :D

Anyway, from reading the tracker, this looks to be the Deletion bug?  So let me get this straight:

You have a ticket, and some replies, say there are five replies.  You want to delete reply number 2, so .... the system deletes the entire reply chain, or are you talking about deleting the TICKET (with replies assuming)?

If it's the first scenario, I would just add a field to the database table that's a flag, if it's a '1', then that post is 'deleted' and is filtered out of the display (admin's however, could still see the post, but shade it a different color).  If it's the second scenario, I'm a bit confused as to why the system would create a new ticket ID, but then again, I haven't seen the code either.... good luck!
Title: Re: SimpleDesk 1.0 RC1
Post by: tfs on March 16, 2010, 02:51:13 AM
Quote from: Senkusha on March 16, 2010, 12:56:09 AM
You have a ticket, and some replies, say there are five replies.  You want to delete reply number 2, so .... the system deletes the entire reply chain, or are you talking about deleting the TICKET (with replies assuming)?

There hasn't been a problem that I'm aware of with deleting tickets.  When you delete a ticket (parent), the ticket and all of its replies (children) are sent to the recycle bin.  And when you undelete that ticket it comes back just like you'd expect, with all of its replies intact.  It looks just like it did when you sent it to the recycle bin.

The trouble has been with deleting replies from within a ticket.  Say you delete reply #2.  It shows up in the recycle bin.  But when you delete reply 3 and 4 they don't show up in the recycle bin.  Then when you restore reply #2, all three come back to the original ticket, however reply #2 now shows up at the very end of the replies on the ticket.  As if it was the last one entered.  So the entry order is lost.

I don't believe this behavior was there a week ago, because I deleted lots of replies, and they were all visible in the recycle bin.
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 16, 2010, 05:06:08 AM
Odd, the code has changed in the delete module, but nothing substantial. Will go back over the log to investigate what changed when (yay for SVN) but the flag per message looks to be the way we're going to be going ultimately.
Title: Re: SimpleDesk 1.0 RC1
Post by: tfs on March 16, 2010, 11:34:39 AM
I believe the thing that changed was not the restored reply sort order issue, that was already there.  The problem that's new is the one where the first deleted reply for a ticket shows up in the recycle bin but the subsequent deleted replies disappear.
Title: Re: SimpleDesk 1.0 RC1
Post by: Shadow on March 16, 2010, 08:10:49 PM
I have fail Rc3 I am not sure I can help fix my website. I am struggle I want to help solve my website. that is why old Avera instead new development to better Website.. I hope be fix on smooth my website. I am anxiously I lots of hard work.
Title: Re: SimpleDesk 1.0 RC1
Post by: Shadow on March 16, 2010, 08:31:42 PM
I am sad, I am very anxiously  can I help solve my RC1 or RC3 I try help best community to development to grow because I am try help fix on my website not sure I can help do someone support to me.. I lots stress struggle on my website...I don't know how I can help someone teach me support. I am expect to good friendly. I want development to project..
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 16, 2010, 08:35:12 PM
We do not provide SMF support here. www.simplemachines.org is the place to go for that.
Title: Re: SimpleDesk 1.0 RC1
Post by: Tiribulus on March 17, 2010, 04:01:20 PM
Ya know at first I thought this was just a cool project that wouldn't probably be of much use to me personally, but I do actually fix computers for a living and it occurred to me I could use this to track my jobs :o  GAHLEEE, don't ask me why I didn't think of that before.
Title: Re: SimpleDesk 1.0 RC1
Post by: ~DS~ on March 17, 2010, 04:03:06 PM
Quote from: Tiribulus on March 17, 2010, 04:01:20 PM
Ya know at first I thought this was just a cool project that wouldn't probably be of much use to me personally, but I do actually fix computers for a living and it occurred to me I could use this to track my jobs :o  GAHLEEE, don't ask me why I didn't think of that before.
That's the purpose of the helpdesk.  ;)
Title: Re: SimpleDesk 1.0 RC1
Post by: Tiribulus on March 17, 2010, 10:24:56 PM
Indeed. I will be interested to see how this proceeds.

My condolences on going from 99 back down to 93% I'm guessing in the wake of that bug mentioned earlier :'(

You guys'll get it there, but I can imagine the downer that must be.
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 17, 2010, 10:53:03 PM
Actually, it's not at all :)

Robbo gave us a variety of items of feedback which I asked to be logged as lots of separate items so they could be fixed individually - and as we speak I've been ploughing into them :)
Title: Re: SimpleDesk 1.0 RC1
Post by: tfs on March 18, 2010, 02:19:58 AM
Robbo gave a whole page of good suggestions!
Title: Re: SimpleDesk 1.0 RC1
Post by: Tiribulus on March 18, 2010, 11:16:18 AM
Quote from: tfs on March 18, 2010, 02:19:58 AM
Robbo gave a whole page of good suggestions!

That's what I get for assuming ::)
Title: Re: SimpleDesk 1.0 RC1
Post by: Robbo on March 18, 2010, 05:33:05 PM
 8)

PS. I demand you remove this post validation from beta testers!
Title: Re: SimpleDesk 1.0 RC1
Post by: tfs on March 18, 2010, 05:35:20 PM
I think you've got one or two more posts before it goes away.
Title: Re: SimpleDesk 1.0 RC1
Post by: Robbo on March 19, 2010, 02:46:27 AM
But what id I don't want to post? .... oh crap.
Title: Re: SimpleDesk 1.0 RC1
Post by: cσσкιє мσηѕтєя on March 19, 2010, 02:47:27 AM
Robbo, wassup? ;)

*waits for response to give Robbo more posts*
Title: Re: SimpleDesk 1.0 RC1
Post by: cσσкιє мσηѕтєя on March 19, 2010, 02:26:56 PM
Quote from: Tiribulus on March 17, 2010, 10:24:56 PM
My condolences on going from 99 back down to 93% I'm guessing in the wake of that bug mentioned earlier :'(

We're back up on 99% now ;)
Title: Re: SimpleDesk 1.0 RC1
Post by: Antes on March 19, 2010, 08:27:15 PM
Quote from: Nas on March 19, 2010, 02:26:56 PM
Quote from: Tiribulus on March 17, 2010, 10:24:56 PM
My condolences on going from 99 back down to 93% I'm guessing in the wake of that bug mentioned earlier :'(

We're back up on 99% now ;)

ppl keep pming me about this mod :) , %1 left :D to public ?
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 19, 2010, 08:29:16 PM
The last 1% is odd issues that need resolving. Due to a nasty issue we found in RC1 we will be having an RC2 but RC2->public will be very soon indeed with any luck :)
Title: Re: SimpleDesk 1.0 RC1
Post by: Deezel on March 22, 2010, 02:32:29 PM
You got me all excited now!!!!!!!!! :o
Title: Re: SimpleDesk 1.0 RC1
Post by: maxiforum.cz on March 22, 2010, 04:13:45 PM
Quote from: Nas on March 19, 2010, 02:26:56 PM
We're back up on 99% now ;)

Today is 98% :D

(https://www.simpledesk.net/sd/release.png)

::)
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 22, 2010, 04:15:07 PM
There are a few known issues on the tracker that need resolving prior to 1.0 but nothing earth shattering.
Title: Re: SimpleDesk 1.0 RC1
Post by: Sordell Media on March 22, 2010, 06:13:10 PM
Very keen to get my hands on this and try it out... is it likely RC2 will be released publicly? And if not is it still possible to get in on the beta testing?
Title: Re: SimpleDesk 1.0 RC1
Post by: Gruffen on March 22, 2010, 06:22:47 PM
RC2 will not be publicly available.

If you're interested in applying as a beta tester, please see Contribute > Developing SimpleDesk > Beta Testing (http://www.simpledesk.net/contribute/development/betatesting/)