Installation error

Started by brandonchau, March 22, 2013, 04:12:00 AM

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brandonchau

Hello all,

I downloaded the simpledesk "simpledesk-2.0-anatidae.zip" zip file from http://www.simpledesk.net/download/, then i unzip into my %webroot% folder , but when i run the install.php, a error message "Error: Cannot install - please verify you put this file in the same place as SMF's SSI.php." appear ; I did try to find out the SSI.php , but i'm sure don't have this file from my download zip file , so how can i fix it? Thank you.

Brgds/Brandon chau

venguard223

You cannot just install it on its own, SimpleDesk is an expansion for the SMF forum software.

You can configure SimpleDesk + SMF to be just a helpdesk, though, by shutting down the forum side of things, but it still requires SMF to be installed.

gaia0611

I have already installed SMF, but now how do I install SimpleDesk ??

venguard223

Like any other mod, with SMF's package manager - Admin > Main > Package Manager. Just head to the Download page, the last option there is a facility to upload a package.