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Title: Install error message; so, I can't proceed
Post by: avb3 on August 05, 2010, 03:23:49 PM

When I try go to:

http://mysite.com/subdiretory/helpdesk/install.php

I get the following error message:

Error: Cannot install - please verify you put this file in the same place as SMF's SSI.php.

Any thoughts?

Title: Re: Install error message; so, I can't proceed
Post by: cσσкιє мσηѕтєя on August 05, 2010, 03:55:14 PM

Hello,

Is http://mysite.com/subdiretory/helpdesk/ the same folder as your SMF installation is in? Since SimpleDesk is an addon to SMF, they will need to be in the same folder. Besides, you should be able to install it through SMF's package manager, and then there should be no need to run install.php manually unless an error occured in the package manager.

SimpleDesk

SimpleDesk! => SimpleDesk Support => Topic started by: avb3 on August 05, 2010, 03:23:49 PM