Hello,
I just installed SimpleDesk, and would like to know how to do a few things, or if it's possible.
1. Allow users to submit tickets without having to log in. I run an eating disorder cumminity, and would like to have the option for my members to remain anonymous.
2. Is there anyway to make the subject field a select box, so members can select the Disorder/s they are asking about?
3. Is there anyway to disable attachments? That would really help me.
This would really help me in using SimpleDesk better,
Thanks in advance,
wintergirl.
Quote from: wintergirl on October 30, 2011, 09:24:32 PM
1. Allow users to submit tickets without having to log in. I run an eating disorder cumminity, and would like to have the option for my members to remain anonymous.
Not currenty possible. A workaround is perhaps you could have everyone login as the same user?
Quote from: wintergirl on October 30, 2011, 09:24:32 PM
2. Is there anyway to make the subject field a select box, so members can select the Disorder/s they are asking about?
Not possible either, though you might look into having a drop down custom field used as a category... or maybe use departments.
Quote from: wintergirl on October 30, 2011, 09:24:32 PM
3. Is there anyway to disable attachments? That would really help me.
I believe that SimpleDesk uses the settings from SMF.
Administration Center » Attachments and Avatars » Attachment Settings