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Topics - cristianlf

#1
General Discussion / where is SimpleDesk Desk Team?
July 12, 2013, 10:10:42 PM
Hello SD Team!!!!

I Hope you can get together and bring us a even better version of SD Im reaaalyy love this product ...

well if you know something let us now ...

regards.
#2
SimpleDesk Support / Custom fields --> id_post
February 03, 2012, 11:39:05 AM
Hello friends, 
I was trying to create a report from my closed tickets, but I need the value of the custom fields, then
I found the table  smf_helpdesk_custom_fields_values  where are the values,

but the table contains a fileld called id_post  that do not match with  ticket id nor msg id

please help me undestand what id_post is related to ticket

thanks in advance ..
#3
SimpleDesk Support / SMF 2.0.1
October 27, 2011, 08:46:26 PM
Hello, I got this issu that when I install  simple Desk with SMF 2.0.1 I cant assign Roles of Help desk to the gruops ...

dunno if someone know how to to this ?

thnx..
#4
SimpleDesk Discussion / Feature Request to SD 1.X
March 12, 2011, 11:44:29 PM
Hello SD team !!

Well I was wondering if ther is any chance to add a plugging to  see SD on iPhone ... i mean like appatalk

Well this is just an idea that cross my mind and i wanted to ask for , maybe in some other realease ...


regards
#5
SimpleDesk Support / send email
January 29, 2011, 02:14:59 PM
Hello friends ,

Well today I was trying to send mail when the tickets  is created, but I try to use  smtp_mail but do know how ...  i really need some help pleaase !!

I have to use SMTP from gmail, because my server do not send email using php ...  :S

REgards ,
#6
SimpleDesk Support / Attachment Validation ?_?
January 19, 2011, 04:17:23 PM
Hello every1 

I was trying to validate that the attachment files were .zip, .rar, etc so I change the default and add the files I want,

then I try it, but do not work :S  some advise where to look ???

Regards.
#7
SimpleDesk Support / Insert user fields
January 14, 2011, 09:49:47 PM
Hello friends,
I have a trouble in the office, my boss wants to add some fields to the ticket form and I added (at display level) but when I try to post the ticket i dont know how to add my fields into the insert function ??

I  mean I already add fields and tables to the Database, and just need to add some fields to the insert of new Tickets
well if you can help me pleaaase, this has to be done to monday :S

by the way i want to ask where is $context[] defined ??

regards
#8
SimpleDesk Support / Language
January 12, 2011, 08:46:08 PM
I was writing in spanish the message but when I upload the files nothing happen, I even deleted all "english" files from default/language  and nothing happened...


some idea or advise?