Add new place in ticket details

Started by fo$fik, August 05, 2010, 05:37:54 AM

Previous topic - Next topic

fo$fik

Hi,
I need to add something in ticket details and ticket post
Now we have this:

Ticket details
    * Id: 00001
    * User:
    * Posted: Today 10:20:19
    * Urgency: Low Increase
    * Assigned to: Unassigned
    * Status: New
    * Replies: 0
    * Privacy: Not Private (Change)
    * IP address:


I need to have two more options
Ticket details
    * Id: 00001
    * User:
    * Posted: Today 10:20:19
    * Urgency: Low Increase
    * Assigned to: Unassigned
    * Status: New
    * Replies: 0
    * Privacy: Not Private (Change)
    * IP address:
    * Player:
    * GUID:


How can I add this?
This 2 options coudl be write when we create ticket (needed to create it)

cσσкιє мσηѕтєя

Hello,

Custom ticket fields will be introduced in SimpleDesk 1.1.

fo$fik

Uderstood chief!
Possible relase date?

cσσкιє мσηѕтєя

As soon as we are able to. Development is a bit slow at this moment due to our former lead developer leaving due to personal reasons, as well as the rest of the team being busy with other things.
Stay tuned for updates!

cristianlf

Hello I was trying something like you want, so i found this post and now i want to share where you can add things :)

look at themes/default/SimpleDesk-Post.template.php



125 line aprox.  there is you can add whatever you want there :) 

hope this still works for you

regards

Gruffen

It's a little more complex than just the template, though ;)

Custom fields will be in the next version; barring a couple of things, custom field support is basically done.