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Messages - smokester

#1
SimpleDesk Support / Re: Alternating colours
May 14, 2017, 06:05:40 PM
I have a sandboxed version installed locally that I use for testing.  I'll play around with it and see if I can get it to work. 

I may well need a little more help modifying the SD display template, though.
#2
SimpleDesk Support / Re: Alternating colours
April 30, 2017, 05:15:56 PM
Yes, I did comment that I doubted that the mod would integrate into SD.

I thought the principle was interesting, though. It seemed a more doable method (if only brute force) to assign a colour to a membergroup and then add only one user to that membergroup. This would then hopefully separate the background colour of replies by poster.

Is there perhaps a way to do that?
#3
SimpleDesk Support / Re: Alternating colours
April 24, 2017, 06:43:29 PM
Thanks SleePy,

I'm not really clued up enough to understand what you said in the second part of your last reply. If there is a way to have unique post background colours based in a members' ids, I'd love to know how that could be done. I have set up departments with corresponding member groups so many people can chip in and reply to a ticket.  The problem is you sort of lose who is saying what. Being able to identify them instantly would be more than useful.

I was looking at standard mods like this one:

https://custom.simplemachines.org/mods/index.php?mod=1310

but it wouldn't really do what I am asking and it probably wouldn't integrate into simpledesk of it did.


Any ideas?

#4
SimpleDesk Support / Re: Alternating colours
April 22, 2017, 03:05:51 PM
Sorry for the double post but I have realised a probable flaw in this idea I've requested. I realised that if someone double posted in a ticket, the alternating colours would become confusing as they would no longer seemingly apply to the poster.

It seems what I really need is to find a way to assign a background colour to a member's id/post so that replies can be read and identified more easily.

Is that possible?

Thanks in advance.
#5
SimpleDesk Support / Re: Alternating colours
April 22, 2017, 08:10:58 AM
Thanks for this.

To make this work do I now style "description" and "information" with different background colours?

I'd try that and test it now but I'm not at my work comp', and there's a possibility you may reply to this before I am which might save some time of I am wrong.

Many thanks
#6
SimpleDesk Support / Alternating colours
March 30, 2017, 03:25:52 PM
Hello all.

is there a way of forcing the background colour of replies of a ticket to alternate. I can't seem to do it through the css of the theme I'm using - it just doesn't alternate.

this would be useful when reviewing a long ticket.

Thanks in advance