Assignation (Was Re: SimpleDesk 1.0 RC2)

Started by Afro, April 05, 2010, 03:34:28 PM

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Gruffen

We will not implement this feature, no.

If they're capable of solving tickets, they should be on staff, which means assigning from the ticket back to the user makes more sense.

hadesflames

and if you want regular members to solve support requests, you'd probably be better off with a community support forum anyway.
*will add something eventually*