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SimpleDesk

SimpleDesk! => SimpleDesk Support => Topic started by: Zakah on September 02, 2011, 04:44:04 AM

Title: How to remove the body message
Post by: Zakah on September 02, 2011, 04:44:04 AM

   SimpleDesk version: SimpleDesk 2.0 Anatidae
   SMF version: SMF 2.0

   The following issue, or issues, occurred while trying to post this ticket:
The message body was left empty.

I would like to remove the box, or at least put text above it how would I go about that?
Title: Re: How to remove the body message
Post by: tfs on September 02, 2011, 12:48:50 PM
If you remove the box, what would take its place?  The user would need to be informed of why they can't yet post the ticket or reply.

Or do you mean that you want the "red" to go away, and just leave behind the text?
Title: Re: How to remove the body message
Post by: Zakah on September 02, 2011, 04:43:30 PM
Okay here's an image to better understand my issue, I want to remove the white box and keep the gold box, or put text over the white one. Anyway to do so?

I would rather remove it... if there isn't a way than I guess I'll put text..


(https://www.simpledesk.net/community/proxy.php?request=http%3A%2F%2Fimg8.imageshack.us%2Fimg8%2F7912%2F25997354.png&hash=c12a4a863b0b062da839c8c294286df8c58b5b08)
Title: Re: How to remove the body message
Post by: tfs on September 02, 2011, 05:51:20 PM
Wow, that looks pretty strange to me.  Does it do the same thing in the default Curve theme?
Title: Re: How to remove the body message
Post by: Zakah on September 02, 2011, 06:06:13 PM
Yes, I added a account suport field and stuff under CUSTOM FIELDS FOR TICKETS AND REPLIES, but now I want to remove that white box...
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