Print Page - Custom fields --> id

Title: Custom fields --> id_post
Post by: cristianlf on February 03, 2012, 11:39:05 AM

Hello friends,
I was trying to create a report from my closed tickets, but I need the value of the custom fields, then
I found the table smf_helpdesk_custom_fields_values where are the values,

but the table contains a fileld called id_post that do not match with ticket id nor msg id

please help me undestand what id_post is related to ticket

thanks in advance ..

Title: Re: Custom fields --> id_post
Post by: venguard223 on February 03, 2012, 02:52:56 PM

If post type is 1, id post relates to the ticket id, otherwise if post type is 2, id post is the message id.

SimpleDesk

SimpleDesk! => SimpleDesk Support => Topic started by: cristianlf on February 03, 2012, 11:39:05 AM