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Messages - Jessica

#1
SimpleDesk Support / Re: Assigning Tickets
June 29, 2011, 09:06:33 PM
created a Staff Role "Staff" assigned it to Global Moderators, and the "Helpdesk" department

tried assigning again, but still got the same error. Am I missing something >_<

EDIT: Never mind! Got it!!
#2
sweet!!! So many new features.
#3
SimpleDesk Support / Assigning Tickets
June 29, 2011, 08:51:49 PM
How would you assign tickets? I create a test ticket and tried assigning: There are no staff configured; it is not possible to assign a ticket. Please contact your administrator.