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Messages - cσσкιє мσηѕтєя

Pages: [1] 2 3 ... 13
1
SimpleDesk Tracker / Re: Reattribute tickets
« on: September 07, 2011, 08:49:54 am »
It should be very simple to do, actually. Knowing Pete it's probably possible to do as a plugin quite easily. I may look at it some time, but I'm busy with another project.

2
SimpleDesk Tracker / Re: Reattribute tickets
« on: September 06, 2011, 11:59:42 pm »
Quote from: tfs link=issue=790.com6640#com6640 date=1315356993
I wonder if maybe reattributing a ticket from one person to another wouldn't be better if it were to not just change helpdesk_tickets.id_member_started to the new userid, but also change the fields in the helpdesk_ticket_replies table for the first post in the ticket.

Yes, that would be better indeed.

3
SimpleDesk Tracker / Re: Select dropdown for urgency changes
« on: June 29, 2011, 10:43:32 am »
I agree on that, it's been bugging me for a while. When I originally implemented it to the design concept I expected there'd be like Low, Medium and High and I had no idea how the action log would work at all, so at the time it seemed as a good idea. Now not as much, though.

Quote from: tfs link=issue=771.com6514#com6514 date=1309286151
I still say the Project Tools drop downs, with the little down arrow, and the black box that appears upon hover, are about as elegant as it gets.  :)

+1

4
SimpleDesk Tracker / Re: Split/merge ticket
« on: November 29, 2010, 02:53:19 pm »
! Disable all merge/split stuff since it has been moved to 1.2 Revision: 16

5
SimpleDesk Tracker / Re: Split/merge ticket
« on: November 16, 2010, 02:33:56 pm »
Any other thoughts? Do we want this feature for 1.1, if it's not too far from done?

6
SimpleDesk Tracker / Re: Split/merge ticket
« on: November 06, 2010, 06:05:48 am »
Without reading the above posts, I think it was far from done, IIRC. It'd probably be easier to leave it for 1.2 or even 1.3, I don't consider it an important feature personally.

7
SimpleDesk Tracker / Re: Replace/add to help templates
« on: August 06, 2010, 02:40:25 pm »
I tend to agree.
Perhaps a '(?) Help' link on the top of the helpdesk that opens a JS popup with some text and a link to a manual over here? For non-JS users, have a custom page with that text and link.

8
SimpleDesk Tracker / Re: Replace/add to help templates
« on: April 19, 2010, 01:26:21 pm »
So, basically, if the helpdesk is enabled, it adds a section to the Help tab. If it's in standalone, it removes all other help sections.
Correct?

What about personal messages? Should the help section for those be left intact in standalone mode if they're not disabled?

We'll also need content for these pages.

9
SimpleDesk Tracker / Re: Replace/add to help templates
« on: April 19, 2010, 11:19:14 am »
I think we should build it into SMF.

10
SimpleDesk Support / Re: Running simpledesk - basic question?
« on: November 18, 2011, 05:33:01 am »
I was never much of a fan of the core features idea at all, since it isn't even a *core* feature. The package manager should have redirected you there automatically after installation, though, to help you along.

11
General Discussion / Re: HTML or PHP question
« on: September 11, 2011, 06:40:11 am »
Code: [Select]
<?php

echo'<div>my first html box</Div>
<div>my second html box</Div>'
;

// This is your file
$your_txt_file "/path/to/text.txt";

// Read the file
$file_handler fopen($your_txt_file'r');
$file_content fread($file_handlerfilesize($your_txt_file));
fclose($file_handler);

// Echo out the content
echo '<div>',$file_content,'</div>
<div>My fourth html box, the third one contained the txt-file</div>'
;

?>

12
General Discussion / Re: HTML or PHP question
« on: September 09, 2011, 08:07:26 pm »
The PHP version will support HTML. Just echo it out instead of using the html tag.

Code: [Select]
<?php

echo'<strong>your html</strong>';

?>

13
General Discussion / Re: HTML or PHP question
« on: September 09, 2011, 02:21:12 pm »
The frontpage allows you to choose plain text, bbc and php, am I right? I really can't remember how it's set up :P If so, then you need to choose PHP there. If it doesn't support PHP we can solve it using either javascript or a simple iframe (HTML).

14
General Discussion / Re: HTML or PHP question
« on: September 09, 2011, 10:31:14 am »
I do believe the front page supports PHP, right? If it does, this should work:

Code: [Select]
// This is your file
$your_txt_file = "/path/to/text.txt";

// Read the file
$file_handler = fopen($your_txt_file, 'r');
$file_content = fread($file_handler, filesize($your_txt_file));
fclose($file_handler);

// Echo out the content
echo $file_content;

15
General Discussion / Re: Show your desktop
« on: June 29, 2011, 10:24:45 am »
We need a new SimpleDesk desktop graphic.

Euw, we do. I can't believe I made that one o:

I should mention that it is much easier to change the login window on macs :P Windows can do it, but it seems like they only designed it for OEMs (again they forget about their end user).

It's simple enough I'd say, just download a program that changes it for you :P Now I don't know how Mac does it but still.

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