Would it be possible a future release to include support for multiple categories?
For example, on my site, currently, I'm using the Helpdesk to track bugs/problems with the website in general.
Now, I'd also like to track Feature Requests too. The idea is that, maybe I could assign a staff member to look into the request -- or better yet, have an option in the Admin panel to automatically assign a Staff member based upon the type of ticket being logged.
What do you think?
Edit: I guess I spoke too soon...sorry, I was eager. lol I should have read this thread (http://www.simpledesk.net/community/simpledesk-discussion/custom-fields-and-categories-551.0.html) first, but... even though the two seem alike, there are some minute (I wonder if I misspelled that word?) differences I see that this feature won't be in 1.1 :( , but maybe in 1.2? :) :) lol
I've already said that this will be a feature in the future. Not sure I planned it for 1.2 though.
This is being polished up for 1.1.
Quote from: Gruffen on April 11, 2011, 06:33:28 AM
This is being polished up for 1.1.
And renamed to "department" :P
*shrug* The general facility is there, whatever it's called :P
YEAH!
This was something I was looking forward to.