SimpleDesk

SimpleDesk! => SimpleDesk Support => Topic started by: stefan44 on November 14, 2017, 12:19:03 pm

Title: Possibility to invite user to private ticket
Post by: stefan44 on November 14, 2017, 12:19:03 pm

Hi,
Is there any way for administrators to invite regular users to private ticket?
What im trying to achieve here is complaint system where accussed user could be included/invited to the ticket so he could defend himself.

Title: Re: Possibility to invite user to private ticket
Post by: SleePy on November 19, 2017, 10:46:41 pm

The current system isn't designed to allow non staff members to view the ticket.

Title: Re: Possibility to invite user to private ticket
Post by: Spradlin on November 26, 2017, 05:03:14 am

Could this be considered for a future update? Seems like it would be a nice little feature.

Title: Re: Possibility to invite user to private ticket
Post by: SleePy on December 02, 2017, 12:13:22 am

It has been considered but I haven't had time at the moment to add such a feature.