SimpleDesk
SimpleDesk! => SimpleDesk Support => Topic started by: stefan44 on November 14, 2017, 12:19:03 pm
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Hi,
Is there any way for administrators to invite regular users to private ticket?
What im trying to achieve here is complaint system where accussed user could be included/invited to the ticket so he could defend himself.
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The current system isn't designed to allow non staff members to view the ticket.
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Could this be considered for a future update? Seems like it would be a nice little feature.
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It has been considered but I haven't had time at the moment to add such a feature.