SimpleDesk

SimpleDesk! => SimpleDesk Support => Topic started by: ugh on August 27, 2011, 06:08:15 PM

Title: Enableing helpdesk for all members?
Post by: ugh on August 27, 2011, 06:08:15 PM
I recently updated my simple desk version, so now when I try to add permissions for users to view the help desk, its not there anymore.

How can I enable it so regular members can see the helpdesk?

My forum version is 2.0 final.
Title: Re: Enableing helpdesk for all members?
Post by: tfs on August 27, 2011, 09:30:08 PM
If you upgraded from version 1 then the permissions need to be recreated.

Admin/Helpdesk/Permissions

Make sure there's at least one role that is assigned to regular members

Then, Admin/Helpdesk/Departments.  There needs to be at least one department attached to that role.