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Messages - cristianlf

#1
General Discussion / where is SimpleDesk Desk Team?
July 12, 2013, 10:10:42 PM
Hello SD Team!!!!

I Hope you can get together and bring us a even better version of SD Im reaaalyy love this product ...

well if you know something let us now ...

regards.
#2
SimpleDesk Support / Custom fields --> id_post
February 03, 2012, 11:39:05 AM
Hello friends, 
I was trying to create a report from my closed tickets, but I need the value of the custom fields, then
I found the table  smf_helpdesk_custom_fields_values  where are the values,

but the table contains a fileld called id_post  that do not match with  ticket id nor msg id

please help me undestand what id_post is related to ticket

thanks in advance ..
#3
SimpleDesk Support / Re: SMF 2.0.1
October 27, 2011, 09:29:02 PM
#4
SimpleDesk Support / SMF 2.0.1
October 27, 2011, 08:46:26 PM
Hello, I got this issu that when I install  simple Desk with SMF 2.0.1 I cant assign Roles of Help desk to the gruops ...

dunno if someone know how to to this ?

thnx..
#5
SimpleDesk Support / Re: Italian Lang
October 21, 2011, 07:30:46 PM
Just for the knowledge Im traslating to Spanish ...  if someone alredy done this please share :)   
#6
guys u r the best!! 
I hardly wait for the final release ... :)
#7
SimpleDesk Discussion / Feature Request to SD 1.X
March 12, 2011, 11:44:29 PM
Hello SD team !!

Well I was wondering if ther is any chance to add a plugging to  see SD on iPhone ... i mean like appatalk

Well this is just an idea that cross my mind and i wanted to ask for , maybe in some other realease ...


regards
#8
SimpleDesk Discussion / Re: Notifications...
March 12, 2011, 11:38:46 PM
Hello ,

I just want to ask how things going?  I am specting the new version of Simple Desk, could you tell us if you have a candidate date to relase simpleDesk 1.1?

one more question, I have installed simple Desk over RC3  what should I do to upgrade to SD 1.1 when you realesed ?

thanks in advance

...
#9
SimpleDesk Support / Re: send email
January 30, 2011, 11:43:46 AM
Ok Thnaks, I'll keep trying ....

I'll post later to comment ...
#10
SimpleDesk Support / send email
January 29, 2011, 02:14:59 PM
Hello friends ,

Well today I was trying to send mail when the tickets  is created, but I try to use  smtp_mail but do know how ...  i really need some help pleaase !!

I have to use SMTP from gmail, because my server do not send email using php ...  :S

REgards ,
#11
SimpleDesk Support / Re: Attachment Validation ?_?
January 21, 2011, 01:37:19 PM
mm ok I think I forgot to check somethig at the page of attachments ...

my  mistake ...   


thanks.
#12
SimpleDesk Support / Re: Attachment Validation ?_?
January 20, 2011, 02:24:44 PM
Quote from: Gruffen on January 20, 2011, 02:14:40 PM
What exactly are you trying to do with the function?

If you want to limit the files to being given extensions, set that in the admin panel under Attachments and Avatars.

well thats the problem I already try this, but nothing happended .... so I have to see the code and  I found this ... so dunno why this is happening ...

regards,
#13
SimpleDesk Support / Re: Attachment Validation ?_?
January 20, 2011, 02:03:53 PM
Ok there is a lot of thing to do here -_- 
I had  to change  the helpdesk.js  to validate the extension i want,
but there is an error in this funtion  ...
var func = Array.prototype.indexOf ?
      function(arr, obj) { return arr.indexOf(obj) !== -1; } :
      function(arr, obj) {
         for(var i = -1, j = arr.length; ++i < j;)
            if(arr === obj) return true;
         return false;
    };

well I will keep trying ...
#14
SimpleDesk Support / Re: Attachment Validation ?_?
January 20, 2011, 12:47:15 PM
Hello the this is the fucntion that is not working properly: 

<script type="text/javascript"><!-- // --><![CDATA[
   var oAttach = new shd_attach_select({
      file_item: "shd_attach",
      file_container: "shd_attachlist_container",
      max: ', $context['ticket_form']['num_allowed_attachments'], ',
      message_txt_delete: ', JavaScriptEscape($txt['remove']);
      
      if (!empty($modSettings['attachmentExtensions']) && !empty($modSettings['attachmentCheckExtensions']))
      {
         $ext = explode(',', $modSettings['attachmentExtensions']);
         foreach ($ext as $k => $v)
            $ext[$k] = JavaScriptEscape($v);

         echo ',
      message_ext_error: ', JavaScriptEscape(str_replace('{attach_exts}', $context['allowed_extensions'], $txt['shd_cannot_attach_ext'])), ',
      attachment_ext: [', implode(',', $ext), ']';
      }


      echo '
   });
                  // ]]></script>';
   }


well I would try to fix it, then  I comment,  if someone know how to solve this problem be my guest and post it ...
#15
SimpleDesk Support / Re: Insert user fields
January 19, 2011, 04:32:17 PM
Ok I did it I erase de PHP file ... this is my function now :)


function showCar(str)
{
   
   
   var textarea =document.getElementById('shd_message')
   var largomaximo =textarea.getAttribute('maxlength')
   var texto =""
   var label = document.getElementById('Caracteres')
      texto =largomaximo-str.length
      var leyenda =" Caracteres Restantes"
      if (texto == 1)
      {
         leyenda =" Caracter Restante"
      }
      label.innerHTML =texto + leyenda
}