SimpleDesk

SimpleDesk! => SimpleDesk Discussion => Topic started by: drguild on November 22, 2011, 04:57:04 AM

Title: Allow multiple ticket management
Post by: drguild on November 22, 2011, 04:57:04 AM
When you move and close multiple tickets currently you have to do it individually it would be nice to have the option to select say 5 tickets and mark them as resolved in a block or move 3 tickets to the moderation section all at once using check-box's to select the tickets.
Title: Re: Allow multiple ticket management
Post by: venguard223 on November 22, 2011, 09:56:35 AM
needs an awful lot of work to implement that due to the strange way the ticket lists are set up

though since closed tickets are shown separately to open tickets not entirely sure why you have to move them
Title: Re: Allow multiple ticket management
Post by: drguild on November 23, 2011, 12:51:58 PM
Not talking spefically moving for closed just some example.

5 users post suggestions in other and they all need to be moved together to the sane forum as a example.
You just finished fixing 10 issues and want to resolve them together all.

And other things would also requite multiple ticket management.
Title: Re: Allow multiple ticket management
Post by: venguard223 on November 23, 2011, 01:06:45 PM
and doing that would also generate a lot of queries on the server which is probably why the original developer didnt put it in